Iris Flores Email & Phone Number

Missouri, United States

Kansas City, Missouri, United States

Creates a nurturing workplace environment for all and embrace diversity, equity and inclusion initiatives when hiring, onboarding, and supervising all staff membersHandled financial administrative duties including payroll, ticket sales reports, expenses and inventory.Ensures the timely operation of the exhibit including opening and closing venue.

Works closely with Venue Manager to create and maintain a superb workplace.Manage inventory for all operations suppliesResponsible for the scheduling of an operations staff of up to 20 people.Provides leadership and direction to employees.Review staff timesheets to ensure accuracy.Runs payroll for entire venue staff, including adding bonuses and per diem.

Hired as host to provide warm and hospitable environment for attendees, bringing joy by providing excellent customer service.Quickly promoted to supervisor after demonstrating responsibility, empathy and problem-solving.Assess and report any operational and/or technical issues to management.Maintain adequate coverage of venue with scheduling and filling in.

Kansas City, Missouri, United States

Process new patients, new orders and refills requiring intervention to completion, meaning the order is clinically appropriate, reimbursable and patient’s out‐of‐pocket expense is collected.Enter new orders into the pharmacy computer systemObtain all necessary billing and clinical documents.Adjudicate NCPDP online claims and collect past due balances and.

Exercised high degree of diligence and patience in processing large amounts in processing medical history.Ensured proper compliance of medication regimens by maintaining constant communication with patients.Assist Spanish-speaking patients place their orders.Dependably and reliably fulfill orders accurately and in a timely manner.

Basic card access troubleshooting.CCTV troubleshooting including LAN/WAN set up and client configuration.Reaching out to vendors to offer customers more in-depth troubleshooting support.Assisting with training of new members to the Tier II department.Assisting special operations department with high-profile accounts.Providing bilingual assistance to all.

Receiving inbound calls regarding false alarms, police department updates, and customer call backs. Place systems on test and change schedules as requested by the customer.Assist customer with various aspects of alarm system troubleshooting.Effectively applying customer service skills and technical skills to resolve customer's issue.Scheduling service.

Handling alarm dispatches, service requests and general customer inquiries.Placing necessary outgoing calls to verify an alarm.Dispatching the proper authorities.Notifying responsible parties.Properly documenting alarm handling procedures within the alarm screens.Completing alarm processing in accordance with departmental procedures.Other duties as assigned