Iria Mon Email & Phone Number

Barcelona, Ct, Es

Remote

Own and manage customer relationships from the point of sale through successful implementation.Help the customer define their needs and manage their timeline toward seeing value.Create repeatable processes, resources, and frameworks to use when onboarding customers.Successfully transfer customer relationships to a customer success manager after onboarding.Provide customer training.

Barcelona, Catalonia, Spain

Featured Writer at Casino Sherlock (UK Market). iGaming publication. January 2022 – Present.Ghostwriter for PlayCasino.co.za (ZA Market). iGaming publication. January 2022 – Present.Ghostwriter for Online Casinos Online (ZA Market). iGaming publication. January 2022 – Present.Ghostwriter for PYou Spain (Spain), human resources publication - January 2022 – 2023

Spain

Marketing Coordinator at Grit & Grace, a digital agency for fashion boutiques in the United States.Plan and execute direct marketing campaigns including paid search, display advertising, and Facebook advertising for fashion boutiques in the United States.Evaluating clients' social media presence, auditing their website conversion elements, and assessing brand strategy.Developing systems to optimize internal workflows and team efficiency.

Johannesburgo Y Alrededores, Sudáfrica

• Primary objective is to plan, implement and monitor marketing campaigns to increase retention and reacquisition rates, activity and revenue through targeted and focused marketing activities in selected geographical or language markets.• Analyse the customer user experience and life stages to adapt and optimize existing campaigns and develop new initiatives.• Drive the strategy and execute direct marketing programs including direct mail, email, SMS/Text and coupon strategies.• Explore ways of improving existing products and services, and increasing profitability.• Marketing Automation – developed a segmentation strategy by creating a process to automatically send specific member segments emails based on event triggers and automated rules. • Develop and analyse key marketing metrics to ensure campaigns are meeting revenue and retention cost goals. • Day-to-day management of email campaigns including planning, deploying, testing, monitoring and optimization.• Manage all aspects of direct mail from conception to delivery: design, print production, receipt and distribution.• Develop segmentation targeting strategies to personalize email campaigns and maximize ROI efficiency • Collaborate with creative teams to improve email development and deployment in collaboration with multiple stakeholders.• Competitor Intelligence: Regular analysis of competitor products, services, communication strategies as well as strength- weakness in competing markets.• Marketing Territories: Australia, Canada, Latin America and Europe.

South Africa

Writing clear, persuasive, and original content for websites, landing pages, promotional emails, brochures...Translating English copy to Spanish for a network of websites, as well as other marketing assets online and offline.Keyword research, enhancing the content of web pages to include targeted keywords, writing press releases and blogs to implement the organic linking strategy.

Johannesburgo Y Alrededores, Sudáfrica

Developing creative ideas and concepts, often in partnership with the marketing manager and SEO departments; presenting ideas to Stakeholders. Liaising with clients, interpreting and executing briefs.Advanced knowledge in the competitor, SEO, and market research using tools such as MajesticSEO, SEMRush, MOZ, and others. Writing clear, persuasive, and original copy with the intention of driving organic traffic as well as converting to subscribers and/ or sales. Monitoring organic search rankings, developing content strategies based on goals and current results. Enhancing and optimising web pages to include targeted keywords, meta-data, and topical relevance. Writing press releases and blogs to implement the organic linking strategy.

Pretoria Y Alrededores, Sudáfrica

• Consular Section. Responsibilities includes: drafting and proofreading written reports; liaising with High Commissions and Embassies; assessing visa applications and conducting interviews; dealing with queries from the public; updating travel advice and information for the website and information brochures; assisting Mexican citizens in distress situations; financial administration for services rendered, ensuring accounts are in order.• Cultural Section: Organising events such as exhibitions, concerts, world cup receptions, National Day, ministerial and diplomatic visits.• Temporary PA to the Ambassador: organising meetings, dealing with communications, planning the diary, arranging travel and accommodation, taking notes or dictation at meetings or providing general assistance during presentations. Carrying out background research and presenting findings; producing documents, reports and presentations.

London, United Kingdom

Meeting and greeting delegates and visitors; answering all incoming calls; introducing new event and maintaining fee database (Portfolio/Delphi); managing the conference calendars, appointment dairy and checking appointments with the sales team; ensuring all clients welcome packs are made up in advance for the client the following day; raising, preparing, checking and sending invoices; Working with General/Account managers to ensure the smooth running of the Venue and provide support where required.

Barcelona Y Alrededores, España

Contacting clients, explaining products, assisting meetings with potential clients, designing presentations, assisting with promotional marketing, direct marketing and events; managing the accounts of diverse clients, managing campaigns budget, coordination and negotiation with suppliers.

Barcelona Area, Spain

• Researching and writing and editing press releases, press dossiers, outlines, speeches, brochures, catalogues, internal bulletins and reports. • Liaising with media: distributing press releases to targeted media; collating and analysing media coverage; writing and editing case studies and annual reports; preparing and supervising the production of publicity material; organising events including press conferences, exhibitions and press tours.

Master'S Degree, Public Relations, Advertising, And Applied Communication

• Interdisciplinary training in social and communication sciences, humanities and communication systems. • Training in creative methods.

Certificate Of Mastery In Leadership Principles, Leadership Principles

Business case development, coaching, difficult interactions, innovation and creativity, leading and motivating, marketing essentials.

Project Management Foundations, Project Management

Risk management, work breakdown structure, realistic scheduling and accurate estimating, understanding cost, schedule and quality.

Digital Marketing Certification, Digital Communication And Media/Multimedia

Creating digital assets, Earned Media, Creating & Monitoring Your Buzz, Managing & Maintaining Customer Relationships, Affiliate Marketing.

Senior Technician In Lighting, Capture And Processing Of Images - Isced Level 5, Certificate In Audiovisual Techniques

Photography, digital photo processing, darkroom processing, lighting, sound tools, recording audio-visual image, editing of audio-visual.

Website Design, Website Design

HTML, Photoshop, Dreamweaver, Flash. 350h.

Certificate In Drama

Technique and characterization, movement and voice, improvisation, acting for stage, rehearsing and performing.