Als Unit Manager ben ik verantwoordelijk voor het UX- en front-end team. Mijn focus? Het behouden en continue verbeteren van onze fijne bedrijfscultuur en het ondersteunen van ons geweldige team daar waar nodig is.

In deze verbindende rol ben ik verantwoordelijk voor het behoud en verbeteren van de open en gezellige bedrijfscultuur van Developers House. Ik zal veel in gesprek zijn met medewerkers en hen begeleiden bij hun persoonlijke ontwikkeling. Richting opdrachtgevers heeft Developers House een betrokken en open en transparante houding. Ik zal met mijn ideeën en ervaring zorgen voor meer Happiness en Engagement zodat Developers House zich kan blijven verbeteren.

I am responsible for 

1). personnel management:arranging leave;co-selecting new employees;taking care of the training or training of employees;conducting performance and appraisal interviews.

2). Inventory Management and daily orders:
making inventories, estimating the expected sales, drawing up order lists;passing on orders to suppliers;taking care of the receipt control (quality and quantity) and storage of goods, complaining in case of deviations.

3). Administration and registration: filling in HACCP lists or checking employee registrations;drawing up the cash statements, counting and depositing money.

4). Operational progress:
drawing up work schedules, arranging sufficient staffing;assigning tasks, giving instructions and supervising the progress and quality of implementation of the activities;adjusting problems, receiving and handling questions and or complaints from guests;supervising the correct use of inventory / equipment and the immediate environment, taking actions in the event of deviations and malfunctions;supervising compliance with safety, working conditions, HACCP and work and presentation methods.

5). Input for optimization:
identifying bottlenecks in operational management;making proposals for local actions, procurement of equipment and improvements to work processes;making a contribution to the development and implementation of operational improvements
6). Setting up and creating the new website and webshop for the company. Making sure it’s customer friendly and optimize on page SEO.

Responsible for creating and setting up marketing campaigns on Social Media in cooperation with the owner. Manage a team of 3 to 4 service employees a day. Work according hygiene codes (HACCP).

Setting up Facebook advertising campaigns and SEA (Google AdWords).

Create marketing strategies for small (<600) and large events/festivals (>3000) with the help of 6-10 interns.Online: Use Facebook, Instagram and Snapchat as a marketing tool to promote events/sell tickets.Responsible for visual content: corporate identity per event, billboards, flyers, posters, images for Social Media, photoshoots. Make use of Instagram Influencers for promoting events.Work closely with event hosts for the larger events (Triangle/Glow in the Dark). Offline: Use brand ambassadors, billboards, flyers and posters to create and build brand awareness. List of events:Triangle (Festival)Glow in the Dark Dondernacht (at the Beach)

Back-office tasks, keeping membership records for all events, sending mailings.

Sales

Het informeren van reizigers over het gebruik van de OV chipkaart.

Kassamedewerkster, buffetmedewerkster en het controleren van toegangskaartjes bij binnenkomst. Het schoonhouden van de filmzalen.