• Oversaw the full software development lifecycle of web and mobile applications with a Monthly Active User (MAU) base of 1 million and managed 2 cross-functional Scrum teams of software engineers and designers• Achieved pixel-perfect, user-friendly design by conducting design reviews and guiding on best UI/UX practices, leading to the app’s nomination for “Best Mobile Application 2021”• Upheld high product quality standards by performing manual testing of critical user flows, documentingreproduction paths, and ensuring error-free functionality across various browsers and devices• Improved client satisfaction by updating WordPress content through HTML and CSS, performing small bug fixes, and troubleshooting with Chrome Developer Tools• Led task decomposition and grooming sessions with Jira and Planning Poker, ensuring the development team could leverage UI/UX mockups, design systems, and CSS frameworks for efficient collaboration• Led a successful launch of multiple CMS versions by creating project specifications and user journey maps and transforming them into detailed user stories and acceptance criteria• Managed product releases and created product changelogs in Confluence by tracking GitHub commits and deploys, reviewing pull request descriptions and comments, and administering repositories• Facilitated Scrum ceremonies and promoted Agile practices, improving team dynamics and project delivery

• Designed a fully responsive landing page and self-service admin panel for the software development agency• Collected business requirements and prepared lo-fi and hi-fi interactive prototypes of user interface• Conducted user testing sessions to gather feedback on design and functionality, making iterativeimprovements based on client feature requests• Collaborated with the product manager and developers to ensure pixel-perfect design implementation

• Updated and maintained website content using WordPress templates, including text and multimedia• Identified and ensured the integration of SEO-friendly keywords into the website’s HTML content andstructure based on analysis from Google Keyword Planner• Assisted the marketing manager in crafting customer newsletters, effectively incorporating release notes to highlight and promote new user features developed by the cross-functional engineering team

• Organizing and coordinating scientific and cultural events and projects for students and teachers• Participating in business correspondence with representatives of the French Alliancein Moldova• Cooperating with the International Department of the university, as well as the Ministry of ForeignAffairs of Moldova in receiving international delegations• Maintaining social media accounts, preparing event reports and supervising onsite facilities andresources

• Working all leads in a timely manner, introducing company products to new customers (outbound calls), closing sales in line with targets• Handling and resolving customer complaints regarding a product and service• Keeping a record of calls and order details in Oracle Sieble CRM