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Irina Gladyshenko Email & Phone Number
Business Analyst CRM (B2B Sales)
at
Ozon Банк
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Analyst CRM (B2B Sales)
Location
Russia, Russian Federation
Company size
Who is Irina Gladyshenko? Overview
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Quick answer
Irina Gladyshenko is listed as Business Analyst CRM (B2B Sales) at Ozon Банк, a with 425 employees, based in Russia, Russian Federation. AeroLeads shows a matched LinkedIn profile for Irina Gladyshenko.
Irina Gladyshenko previously worked as Business Analyst at Ozon.Ru and Senior Technical Support Engineer at Flocktory. Irina Gladyshenko holds Bachelor'S Degree & Master'S Degree, Cultural Studies And Business Communications, Summa Cum Laude from Moscow Pedagogical State University.
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Ozon Банк
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Profile bio
About Irina Gladyshenko
As a passionate MarTech enthusiast with global experience, I thrive on helping clients discover the full potential of our products and businesses understand their clients through actionable insights. With five years of international B2B experience, I have honed my skills in understanding client needs and delivering results-driven solutions.I believe in lifelong learning and continuously seek to expand my knowledge. As such, I am always eager to share my expertise while learning from others. I welcome the opportunity to connect with like-minded professionals to discuss MarTech strategies or share good music recommendations😉Please feel free to contact me at ir.gladyshenko@gmail.com or via LinkedIn messaging. Let's discuss how I can contribute to your organization and help drive your MarTech initiatives forward.
Current workplace
Irina Gladyshenko's current company
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Ozon Банк
8 roles
Irina Gladyshenko work experience
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Business Analyst
Senior Technical Support Engineer
Omnichannel Ai-Based Personalization and Automation Marketing PlatformFlocktory, a leading provider of omnichannel personalization solutions, is trusted by well-known brands such as La Roche-Posay, METRO, Alfabank, Level.Travel, and Fly LEVEL. I play a critical role in ensuring seamless integration and functionality of the platform, delivering personalized customer experiences.As a Senior Technical Support Engineer, I have demonstrated expertise in providing advanced technical solutions and leading integration efforts for a high-performing marketing automation platform. Key responsibilities include:• Collaborating with cross-functional teams to execute and manage the integration of the Flocktory marketing platform on customer sites, ensuring seamless implementation using tools such as Chrome Developer Tools.• Providing advanced technical support to account managers and stakeholders, diagnosing and resolving complex integration and performance-related issues to optimize campaign delivery and efficiency.• Leading the troubleshooting process for daily technical issues, identifying root causes and delivering swift resolutions to ensure the uninterrupted operation of marketing campaigns.• Executing manual testing protocols to validate and enhance platform performance, guaranteeing a high standard of quality in deliverables while proactively addressing potential bottlenecks.This proactive and results-driven approach has consistently contributed to the successful execution of marketing strategies, and I've received ongoing recognition for delivering exceptional technical support and collaboration.
Technical Support Engineer
Mar 2022 - Aug 2024
Marketing Operations Specialist
• Lead the implementation of global marketing activities across multiple regions including Europe, Russia, Southeast Asia, and the Middle East• Assist with routine implementation of B2B and B2C marketing activities via CRM Platforms Marketo, Hubspot, and SalesForce, including email marketing, creating landing pages, templates, workflows, webinars, paid content programs, reporting, and LinkedIn Lead Gen Forms• Coordinate with global demand generation teams to organize training and support on marketing technology tools like Marketo, HubSpot, and Salesforce• Develop local projects, including creating a marketing technology roadmap and improving of the CRM system• Manage customer data, including ensuring GDPR compliance and other regional data privacy regulations, performing data analytics, conducting database health control, manually importing and controlling data quality, and fixing CRM sync errorsIn mid-2021 the Marketing Operations team was transitioning from Marketo to HubSpot. I took an active part in the transferring processes from one platform to another, while simultaneously implementing marketing campaigns in Marketo across multiple regions.I have had the privilege of working with clients across Europe, Southeast Asia, the Middle East, and Russia, gaining experience in cross-cultural collaboration and tailoring marketing strategies to regional preferences.
Oct 2020 - Dec 2021
Customer Service Specialist
Software company that provides solutions for document recognition and data capture: Leader in Intelligent Document Processing and Process Discovery & Mining• Identify customer needs and provide recommendations for ABBYY software• Respond to customer queries, including technical assistance, and provide excellent customer service• Provide technical support for B2C products ABBYY Lingvo and ABBYY FineReader• Maintain the internal online merchandise store for employeesI was responsible for boosting the product selection process by updating the Confluence knowledge base. My excellent result and achievements in the process helped me to get promoted to the role of Marketing Operational Specialist.
Feb 2019 - Oct 2020
Participant
Jun 2018 - Oct 2018
Front Office Agent
• Yes I Can! Training• Responsible Business Training (implementing sustainable practices)
Jul 2016 - Apr 2018
2 education records
Irina Gladyshenko education
Bachelor'S Degree & Master'S Degree, Cultural Studies And Business Communications, Summa Cum Laude
Exchange Student, Business Administration And Management
FAQ
Frequently asked questions about Irina Gladyshenko
Quick answers generated from the profile data available on this page.
What company does Irina Gladyshenko work for?
Irina Gladyshenko works for Ozon Банк.
What is Irina Gladyshenko's role at Ozon Банк?
Irina Gladyshenko is listed as Business Analyst CRM (B2B Sales) at Ozon Банк.
Where is Irina Gladyshenko based?
Irina Gladyshenko is based in Russia, Russian Federation while working with Ozon Банк.
What companies has Irina Gladyshenko worked for?
Irina Gladyshenko has worked for Ozon Банк, Ozon.Ru, Flocktory, Abbyy, and Work And Travel - Usa.
How can I contact Irina Gladyshenko?
You can use AeroLeads to view verified contact signals for Irina Gladyshenko at Ozon Банк, including work email, phone, and LinkedIn data when available.
What schools did Irina Gladyshenko attend?
Irina Gladyshenko holds Bachelor'S Degree & Master'S Degree, Cultural Studies And Business Communications, Summa Cum Laude from Moscow Pedagogical State University.
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