Irina Gladyshenko Email & Phone Number

Russia

• Omnichannel Ai-Based Personalization and Automation Marketing PlatformFlocktory, a leading provider of omnichannel personalization solutions, is trusted by well-known brands such as La Roche-Posay, METRO, Alfabank.
• Collaborating with cross-functional teams to execute and manage the integration of the Flocktory marketing platform on customer sites, ensuring seamless implementation using tools such as Chrome Developer Tools.
• Providing advanced technical support to account managers and stakeholders, diagnosing and resolving complex integration and performance-related issues to optimize campaign delivery and efficiency.
• Leading the troubleshooting process for daily technical issues, identifying root causes and delivering swift resolutions to ensure the uninterrupted operation of marketing campaigns.
• Executing manual testing protocols to validate and enhance platform performance, guaranteeing a high standard of quality in deliverables while proactively addressing potential bottlenecks.This proactive and.

Moscow, Russia

• Lead the implementation of global marketing activities across multiple regions including Europe, Russia, Southeast Asia, and the Middle East
• Assist with routine implementation of B2B and B2C marketing activities via CRM Platforms Marketo, Hubspot, and SalesForce, including email marketing, creating landing pages, templates, workflows, webinars, paid content.
• Coordinate with global demand generation teams to organize training and support on marketing technology tools like Marketo, HubSpot, and Salesforce
• Develop local projects, including creating a marketing technology roadmap and improving of the CRM system
• Manage customer data, including ensuring GDPR compliance and other regional data privacy regulations, performing data analytics, conducting database health control, manually importing and controlling data quality, and.

Moscow, Russia

• Software company that provides solutions for document recognition and data capture: Leader in Intelligent Document Processing and Process Discovery & Mining
• Identify customer needs and provide recommendations for ABBYY software
• Respond to customer queries, including technical assistance, and provide excellent customer service
• Provide technical support for B2C products ABBYY Lingvo and ABBYY FineReader
• Maintain the internal online merchandise store for employeesI was responsible for boosting the product selection process by updating the Confluence knowledge base. My excellent result and achievements in the process.

Rehoboth Beach, Delaware

Moscow, Russia

• Yes I Can! Training
• Responsible Business Training (implementing sustainable practices)

Bachelor'S Degree & Master'S Degree, Cultural Studies And Business Communications, Summa Cum Laude

Exchange Student, Business Administration And Management

Activities and Societies: Business English, Strategic Management, B2B Marketing, Human Resources Management, Sustainable Development. 1.