Initiate and follow up on all export/transit processes from the warehouse to customersPrioritize workloads and adjust shipments, and delivery timelines to meet customer requestsPerforming all processes with customs agents, logistics companies, and customersDeveloping and maintaining strong long-term relations with current customersPreparing document sets for the export operationsOrganizing the transportation with agents and following the transportation processNegotiating with forwarders within the budgetsCommunicate with internal departments Providing information to the customers about shipments and documentationFollowing up on customers' payments

Responsible for planning lessons according to students’ objectives.Encourage and monitor students’ activities and progress.Prepare course materials personalized to students’ needs.Provide literature, and cultural recommendations.Provided over hundred hours of learning experience.

Supported Microsoft (MS) partners and customers in brand communication, product training, compliance consulting, marketing support materials, assistance in problem-solving and pitching end-customers. Communicated with customers on a daily basis addressing their needs, providing product updates,promoting MS partner events and training sessions. Assessed customers’ data to ensure its alignment with an Incentives Program. Delivered weekly, monthly, and quarterly product sales forecasts. Built and maintained meaningful relationships with MS partners, distributors, and end-customers.Analyzed market data and opportunities for further customer relation development.