At Nichie, we revolutionise how service-focused industries recruit and train talent at scale. Our platform addresses the challenges of high employee turnover and limited qualified applicant pools while empowering candidates to reach their full potential.

Creating and teaching in person Business innovation courses focusing on the future of fashion business.

Consulting for independent retailers and consumer companies focusing on planning and implementation of product and client experience strategies, processes, and operations. Helping to eliminate ambiguity for businesses by creating specific development plans, adapting best operational and governance practices, and setting relevant KPIs and metrics to support reporting to increase business growth and sales.Supporting government and corporate led adult upskilling programmes focusing on digital marketing, marketing, and business analytics, and UX fundamentals.

Teaching Business innovation course consisting of series of workshops, interactive learning presentations and lectures covering business strategy, innovation, ideation, implementation and launch of a business.

Full accountability for multimillion-pound P&L, budgeting, and bottom-line contribution Provided leadership to the cross functional team of store managers, operations manager, data analyst, head of VM, and buyers. Collaborated with Executive team (board level) in New York HQ on rolling out initiatives for Europe.Oversaw creating and implementation of all operational and customer focused KPI reporting and processes and roll out of best practice within the region. Reviewed and amended buying budgets distribution and product package for Europe to align with European market. Partnered with European Head of IT to define operational structure for e-commerce launch

Managed brand, retail and people operations and strategy across a number of departments in Womenswear, moving to manage Accessories division in 2014Formulated and delivered the retail strategy for the business unit focusing on increasing top line sales, operational capability, and bottom-line profit Partnered with CRM, and marketing on developing strategies for sales growth Close work with merchandising and buying team to ensure relevant budget distribution and comprehensive stock package for each brand Partnered with external stakeholders on in store projects and promotionsLed renovation and opening of new boutiques in storeWas accountable for all lines of the P&L and sales and budgets forecastingWas accountable for all facets of resource management