• On-boarding and mentoring the new joiners Front of House staff, enhancing clarity and efficiency by 20% through comprehensive training programs.• Developed and refined personalized training programs, incorporating a continuous feedback loop to ensure an ever-evolving and effective training process.• Created a streamlined model to refine operational efficiency and standardization across 13 outlets.• Took on additional responsibilities of supervising account settlements and reconciliation of daily sales.

• Successfully onboarded and curated teams from inception, scaling up to manage a 35 + team member workforce. • Facilitated the development of operational procedures as a contracted consultant and achieved autonomous operational capability through collaboration for sustainable mobility solutions.• Designed and implemented a comprehensive operational procedure, resulting in a 30% increase in workflow efficiency and seamless integration across teams. Trained employees to be efficient and adept in cross-departmental roles, fully embracing the startup culture.• Implemented bi-monthly reviews and feedback mechanisms, driving continuous improvement initiatives that aligned operations with current industry trends and practices

• Leveraged client data to improve the alignment of business priorities.• Analysed current business trends daily to gain a competitive edge by building knowledge-based business models.• Translated business requirements into high-level conceptual design to meet programme performance criteria.• Acted as an intermediary between project teams to coordinate and reduce the implementation period by 7%.

• Assisted in safeguarding timekeeping and personnel documents to maintain accurate records.• Drafted and submitted reports to inform management regarding the performance of employees.• Strategically delegated tasks throughout multidisciplinary teams to yield maximum productivity.• Tracked employee productivity, performance and task completion to meet quality standards.

• Orchestrated a fundraising campaign concurrently with monitoring governance structures and humanitarian campaigns.• Generated significant contributions—5,00,000 INR—for hospitals and schools amidst the pandemic, demonstrating multitasking abilities and dedication to COVID-19 relief efforts.

• Implemented a streamlined matrix system to manage global interns, enabling efficient screening of resumes, scheduling of interviews, and facilitation of the entire process.• This approach resulted in an 18% increase in productivity and a 35% reduction in time spent on administrative tasks, optimizing the internship program's operations.