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Irina Ilyaev Email & Phone Number
Account Manager
at
Papaya Global
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Who is Irina Ilyaev? Overview
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Quick answer
Irina Ilyaev is listed as Account Manager at Papaya Global, a with 775 employees, based in Poland. AeroLeads shows a matched LinkedIn profile for Irina Ilyaev.
Irina Ilyaev previously worked as Service Delivery Manager at Papaya Global and Finance Operations Manager at Papaya Global. Irina Ilyaev holds Business Analysis For It from It Academy.
Company email context
Email format at Papaya Global
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Papaya Global
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Profile bio
About Irina Ilyaev
Service Delivery Manager at Papaya Global, engaging directly with customers by providing empathetic, clear, and effective responses to inquiries and reviews, while focusing on delivering smooth customer experiences and building lasting relationships with clients and partners. I enjoy helping others and take pride when all parties are satisfied with the outcome. Organized, quick to learn, and a reliable team player, I thrive in fast-paced environments and adapt quickly to changes. I'm positive, polite and patient.Currently exploring new opportunities and open to relocation.
Current workplace
Irina Ilyaev's current company
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Papaya Global
7 roles
Irina Ilyaev work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
CurrentKey responsibilities:- Acted as the primary point of contact for customers, ensuring consistent and transparent communication.- Resolved customer complaints efficiently, delivering swift solutions to enhance satisfaction and foster long-term loyalty.- Proactively identified risks, mitigating churn and ensuring service continuity.- Collaborated with cross-functional teams to ensure efficient service delivery and optimal customer outcomes.- Collected and analyzed customer feedback, using insights to drive continuous improvement and better customer experiences.
Jul 2023 - Present
Finance Operations Manager
Key responsibilities:- Audited payroll entries and resolved discrepancies, ensuring compliance with local regulations.- Coordinated with internal teams and external partners to streamline the payroll cycle.
Nov 2022 - Jul 2023
Customer Operations Specialist
Key responsibilities:- Managed and updated payroll data on SaaS platform, ensuring accuracy and compliance.- Conducted regular audits to ensure data integrity, identifying and resolving discrepancies proactively.- Supported the implementation and continuous improvement of customer success processes and workflows, contributing to enhanced service efficiency.
Nov 2021 - Nov 2022
Business Analyst
Key responsibilities:- Analyzed business processes and defined business goals to align technical solutions with client needs.- Led requirements elicitation, user story creation, and collaborated with development teams.- Created UML and BPMN diagrams, and prototypes to support solution design.
Jul 2020 - Mar 2021
Leading Sales Manager
Endwest Company Ltd (Ооо "Компания Эндвест")
Key responsibilities:- Proactively identified customer needs and provided tailored consultative solutions to drive sales growth.- Negotiated and executed contracts and commercial offers, ensuring alignment with business objectives.- Maintained long-term customer relationships and managed negotiations to ensure customer satisfaction.- Managed and optimized CRM system to enhance sales performance and reporting accuracy.- Trained and mentored team members, improving overall team productivity and expertise.
May 2012 - Jun 2020
Business Analyst
Project description: HORECAHELP.by - website, HORECA specialized platform, which unites sellers and buyers, contains information about goods to sell and to buy, helps to find the item you need in a fast and easy way.Team: 2 Business Analyst.My main tasks on project: planning and organization of Business Analysis activities; domain study; requirements identification; modeling processes; creation of Vision & Scope and SRS.
Feb 2020 - May 2020
Team & coworkers
Colleagues at Papaya Global
Other employees you can reach at papayaglobal.com. View company contacts for 775 employees →
RK
Roopa Kala C
Colleague at Papaya GlobalBengaluru, Karnataka, India
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AS
Abhishek Singh
Colleague at Papaya GlobalBengaluru, Karnataka, India
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MS
Manoj S
Colleague at Papaya GlobalBengaluru, Karnataka, India
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AW
Avery Wu
Colleague at Papaya GlobalUnited States
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LR
Lev Rich
Colleague at Papaya GlobalIsrael
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MT
Maxim Topalov
Colleague at Papaya GlobalWarsaw, Mazowieckie, Poland
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BI
Bárbara Izquierdo
Colleague at Papaya GlobalMálaga, Andalusia, Spain
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JG
Jardene Gibson
Colleague at Papaya GlobalLondon, England, United Kingdom
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MJ
Mirako J.
Colleague at Papaya GlobalCracow, Małopolskie, Poland
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FV
Felix Volvovsky
Colleague at Papaya GlobalIsrael
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Roopa Kala C
Colleague at Papaya GlobalBengaluru, Karnataka, India
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AS
Abhishek Singh
Colleague at Papaya GlobalBengaluru, Karnataka, India
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MS
Manoj S
Colleague at Papaya GlobalBengaluru, Karnataka, India
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AW
Avery Wu
Colleague at Papaya GlobalUnited States
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LR
Lev Rich
Colleague at Papaya GlobalIsrael
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MT
Maxim Topalov
Colleague at Papaya GlobalWarsaw, Mazowieckie, Poland
View →
BI
Bárbara Izquierdo
Colleague at Papaya GlobalMálaga, Andalusia, Spain
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JG
Jardene Gibson
Colleague at Papaya GlobalLondon, England, United Kingdom
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MJ
Mirako J.
Colleague at Papaya GlobalCracow, Małopolskie, Poland
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FV
Felix Volvovsky
Colleague at Papaya GlobalIsrael
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2 education records
Irina Ilyaev education
Business Analysis For It
Bachelor'S Degree, Economy&Trade Management
FAQ
Frequently asked questions about Irina Ilyaev
Quick answers generated from the profile data available on this page.
What company does Irina Ilyaev work for?
Irina Ilyaev works for Papaya Global.
What is Irina Ilyaev's role at Papaya Global?
Irina Ilyaev is listed as Account Manager at Papaya Global.
Where is Irina Ilyaev based?
Irina Ilyaev is based in Poland while working with Papaya Global.
What companies has Irina Ilyaev worked for?
Irina Ilyaev has worked for Papaya Global, Syberry, Endwest Company Ltd (Ооо "Компания Эндвест"), and It Academy.
Who are Irina Ilyaev's colleagues at Papaya Global?
Irina Ilyaev's colleagues at Papaya Global include Roopa Kala C, Abhishek Singh, Manoj S, Avery Wu, and Lev Rich.
How can I contact Irina Ilyaev?
You can use AeroLeads to view verified contact signals for Irina Ilyaev at Papaya Global, including work email, phone, and LinkedIn data when available.
What schools did Irina Ilyaev attend?
Irina Ilyaev holds Business Analysis For It from It Academy.
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