Irina Korgun Email & Phone Number

Seoul, South Korea

Moscow, Moscow City, Russia

Analyzing economic trends in AsiaServing as an Acting Director of the Asia Center

Moscow, Russian Federation

Helped to increase regional KPI by providing continuous support for VIP clients• Managed VIP individual clients network in Korea• Cross cooperated with marketing, copyright, financial and IT departments dealing with financial regulations and registration procedures. During this experience I improved some of the services of the company in terms of localization and customer experience.• Analyzed market players and competitors and identified tools that they use to attract clients, gave recommendations to improve processes at the company • Took charge for the image of the company in Korea through continuous monitoring and suggestions for improvement• Helped in launch of new services like mobile application, collected customer feedback by directly contacting them during the testing period and generated reports based on insights and results.

Paris Area, France

Built knowledge about luxury markets, its uniqueness and strategies applied; explored ways to improve customer experience in luxury boutiques• Analysed the global luxury market: players, product categories in luxury, customer profiles, major trends including challenges posed by digital revolution, shortening of the creative cycle, generational changes and rise of millennial buyers, impact of regional markets like China and US on the global luxury industry.• Participated in workshops at creative departments of luxury jewellery and watch brands like Cartier and Van Cleef and Arples• Conducted business analysis of sales, distribution and logistics systems in the global luxury industry• Analysed customer service and customer relations management in real boutiques of jewellery brands like Cartier, Boucheron, Vacheron Constantin, Bulgari, Chanel among them in major luxury capitals: Paris, London, Milan• Collected interviews and feedback from luxury sales, merchandising, marketing and business strategy on questions of unique customer experience, brand values and luxury ecosystem• Learned digital strategies to build omnichannels by Luxury brands and creating on-line customer experience

Seoul, Korea

Helped to increase effectiveness of the department results by conducting economic analysis and publishing research articles, managing international projects• Analysed and monitored dynamics in global markets and trade and wrote analytical papers• Managed planning and budgeting of large-scale events like conferences and contests• Managed groups of 5-7 people working on projects dedicated to economic development in North-East Asia; ensured smooth cooperation and cohesive work by coordinating timetables and deadlines; results of the projects were published as reports and academic papers. • Managed partner network of 300 organisations and individuals and negotiated four agreements with new partners• Continuously improved presentation skills through international conference and forum participation• Created and read a course of lectures on Korea’s economic development and cooperation between Korea and Russia.

Tokyo, Japan / Leeds, Uk

• Perfected research skills through collaboration with senior colleagues from various universities• Participated in projects initiated by Korean business devoted to Doing business in Eastern Europe by performing economic analysis of Russia and identified potential challenges and opportunities for cooperation • Showed willingness to deepen knowledge of market analysis by attending statistical workshops and lectures at Cambridge University, University of Leeds and Hitotsubashi University as well as open lectures at London School of Economics • Monitored global economic trends and participated in international policy discussions about global economic problems, including participation at OECD Forum• Successfully completed World Bank courses on Economic development in Asia and on Economic policy for development

Master Of Business Administration - Mba

Ph.D., World Economy

Activities and Societies: Published a monograph on process of economic development in Asian countries with a focus on the role.