Irina Pino-Masenko Email & Phone Number

New York, New York, United States

New York, New York

New York, New York

Greater New York City Area

New York, New York

• Assisted the buyers with building merchandise assortments.
• Generated reports to analyze key business indicators, such as open-to-buy, gross margins, markdowns and sell-through percentages in order to drive assortment decisions.
• Wrote purchase orders, tracked samples and merchandise deliveries.
• Monitored inventory levels of individual stores, suggested reorders and performed transfers in order to maximize sales.
• Communicated product knowledge information to Marketing and E-commerce teams, as well as directly to stores.

New York, NY

• Assisted Restaurant Managers and Director of Operations in their daily duties.
• Handled high volume of phone calls.
• Greeted visitors, handled inquiries from public.

• Supervised up to 10 outreach representatives promoting programs to potential students.
• Monitored production levels and provided reports to Head of Admissions.
• Managed staff scheduling.
• Administered all aspects of mobile office vehicle maintenance.

• Provided fine dining customer service in fast-paced, high standard environment.
• Interacted with the customers directly and quickly in a manner which promotes the highest level of customer service.
• Assisted guests in order selection utilizing knowledge of the food menu, wine & liquor menu, ingredients in specialty drinks to make the perfect recommendation for each customer.
• Catered occasional parties for VIP guests of the club.
• Maintained clean and professional upscale appearance.

• Greeted and seated guests.
• Planned and organized reservations on the restaurant seating chart.
• Handled high volume of phone calls.
• Assisted restaurant managers with routine paperwork.

• Wrote articles about fashion history and new trends in the world of fashion.
• Proofread the content of the magazine and corrected errors.

• Delivered excellent customer service and assisted customers with purchases.
• Organized backroom, maintained inventory levels, ordered merchandise, issued hangtags for new merchandise.
• Quickly promoted from part-time to full-time and to a senior position of increased responsibility within a few weeks of hire.

Bachelor’S Degree, Fashion Merchandising Management, 3.94

Graduated Summa Cum Laude from Fashion Institute of Technology

Master’S Degree, Public Relations, 3.78