- writing engaging and captivating video scripts- producing diverse videos for multiple YouTube channels, ranging from insightful software reviews and in-depth technical tutorials to project overviews- video editing and post-production in Adobe Premiere Pro- crafting video descriptions optimized for specific keywords to enhance the discoverability of the videos- creating educational video content outside of YouTube- designing eye-catching video thumbnails to ensure the best possible CTR of the videos- creating channel banners, and graphics for social media posts in Adobe Photoshop

- providing first-level technical support via Zendesk- helping users solve the issues they are facing with the software via live chat and email- providing the most efficient solutions to the tasks the users want to accomplish with the platform- answering user's questions about the software features and pricing- sharing users' feedback with the development team to improve the software and deliver requested features or updates

- writing various types of engaging email sequences strategically designed to promote products and offers- creating converting sales copy for various funnel types- producing search-optimized blog articles focused on specific keywords- crafting engaging social media posts to foster meaningful engagement and brand recognition- building high-converting lead generation and sales funnels using Clickfunnels and Systeme.io- leveraging YouTube videos, blog posts, and email marketing to effectively promote software products as an affiliate

- providing first-level support for Clickfunnels users, ensuring a seamless experience with the platform- answering users' questions about the software- helping users solve the issues they are facing with the software via live chat and using the screen recording tool Loom for a better experience- providing the most efficient solutions to the tasks the users want to accomplish with the platform- sharing users' feedback with the development team to improve the software and deliver requested features or updates

- cultivating strong relationships with existing clients, proactively aligning their expectations from the cooperation- guiding and supporting clients in achieving the goals of their software development projects- gathering feedback from the clients to empower development teams and enhance project outcomes - conflict prevention and resolution- negotiations with the clients to ensure favorable terms of cooperation beneficial for both parties- strategic upselling and cross-selling of the company's services- oversight of the contract terms compliance guaranteeing transparency and trust- creating project documentation to ensure a clear project roadmap and solid foundation for the cooperation- working closely with teams from different departments to guarantee the timely project delivery

- client prospecting through different channels (Linkedin, Xing, startup lists, etc.)- cold outreach via email and phone- creation and management of a leads base- email follow-ups with existing leads- company representation and lead generation at events and conferences