Irin T. Email & Phone Number

Canada

London, Ontario, Canada

•Assisted guests with check-ins, account inquiries and any additional services needed.•Successfully increased enrollments in the hotel's rewards program from 3 to 60 within a single month, demonstrating a 20-fold growth in customer participation.•Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.•Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills. Resolved sources… Show more •Assisted guests with check-ins, account inquiries and any additional services needed.•Successfully increased enrollments in the hotel's rewards program from 3 to 60 within a single month, demonstrating a 20-fold growth in customer participation.•Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.•Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills. Resolved sources of dissatisfaction and implemented processes to prohibit future service obstacles. Show less

London, Ontario, Canada

• Demonstrated fast learning in the operation and use of company technology to verify student residency.• Responded to customer requests efficiently and with knowledgeable assistance.• Developed and maintained strong relationships with customers to increase loyalty, trust, and satisfaction by 30%.

London, Canada Metropolitan Area

• Managed a dining room for up to 35 residents with various diet requirements.• Maintained excellent standards of service by closely monitoring safety and exceeding customer needs.• Collaborated with supervisors to increase workplace quality as well as improve employee-client interactions.

London, Ontario, Canada

Created strong work relations and excellent communication skills with coworkers to ensure smooth delivery of products to customers.- Maintained a clean and efficient environment by taking the initiative to clean and restock store as needed.- Increased engagement with customers by making appropriate suggestions to their orders as well as developing personal connections to the store’s brand.

London, Ontario, Canada

- Trained new employees in personally created inventive methods that drastically decreased training hours and produced more productive employees.- Managed accurate cash transactions with customers especially during hectic store hours- Ensured happy and satisfied clients during ordering as well as delivery of store goods by being courteous as well as welcoming.- Maintaining the cleanliness of the entire store to create a safer environment for both customers and coworkers.- Drove… Show more - Trained new employees in personally created inventive methods that drastically decreased training hours and produced more productive employees.- Managed accurate cash transactions with customers especially during hectic store hours- Ensured happy and satisfied clients during ordering as well as delivery of store goods by being courteous as well as welcoming.- Maintaining the cleanliness of the entire store to create a safer environment for both customers and coworkers.- Drove up productivity levels by cleaning and restocking in slower hours and prioritizing safe food handling measures during peak hours. Show less