Iris Andrea Coronado López Email & Phone Number

Mexico

Hermosillo, Sonora, México

• Migrated content, assets, and images from existing websites and copy decks into new sites on the Q4 studio platform, ensuring seamless integration and improved user experience
• Edited content using HTML knowledge in VS Code, enhancing accuracy and consistency across web pages
• Contributed to the construction of Investor Relations and Corporate websites for companies like American Express, Caesars Palace, and Macy's, enhancing site functionality and user engagement

Hermosillo, Sonora, México

• Provided customer service for Crate & Barrel, addressing inquiries and resolving issues to maintain high customer satisfaction
• Handled calls, emails, and chats, achieving an average of 5.38 interactions per hour to enhance customer satisfaction
• Placed and tracked orders, ensuring timely delivery and improving order accuracy
• Processed returns and replacements efficiently, utilizing systems thinking to minimize errors and enhance customer experience

Hermosillo, Sonora, México

• Conducted cycle counts for over 8,000 materials in two weeks, achieving 95% accuracy by utilizing systems thinking and teamwork
• Controlled and labeled materials efficiently, ensuring accurate inventory management and streamlined warehouse operations
• Handled 3 to 5 purchase orders daily, ensuring timely processing and contributing to efficient supply chain operations
• Completed forklift handling training in two days, earning certification and enhancing operational safety and… Show more
• Completed forklift handling training in two days, earning certification and enhancing operational safety and efficiency Show less

Hermosillo, Sonora, México

• Provided technical support for classroom and virtual classes, ensuring smooth operation and enhancing learning experiences

Hermosillo, Sonora, México

• Managed the budget using Microsoft Excel, ensuring accurate tracking and reporting of expenses to support financial planning
• Assisted in the purchase area by coordinating with vendors, provided customer service to enhance client satisfaction, and organized meetings and events to ensure smooth operations
• Archived documents by organizing and managing files using Microsoft Office, ensuring easy retrieval and data accuracy

Licenciatura, Ingeniería Industrial Y De Sistemas

Activities and Societies: Equipo de fútbol

Preparatoria

Activities and Societies: Equipo de basquetbol y fútbol