Iris Armstrong Email & Phone Number

United States

Alliance Data Services rebranded in March of 2022 to become Bread Financial

Austin, Texas, United States

Participate in live and remote engagements with clients of GLG seeking expertise in areas relating to retail trends, marketplace, demographics, and analysisConsult one on one with Investment Firms looking to gather knowledge related to perspective acquisitions in all areas of retail and ecommerce.

Texas, United States

Alliance Data Services is now Bread Financial

Austin, Texas, United States

work to streamline communication across both social and direct contact channelsmitigate issues related to store, website and happenings for all of Kendra Scott, LLCgather and analyze feedback through direct interaction with customers and all levels of Kendra Scott staff

Northeast

● Recruited, hired and trained 10 new Store Leaders and 20 Assistant Store Leaders● Developed and trained a team that worked together to overcomeobstacles and grow into the #1 metric performing district in the company in the span of one year● Introduced and grew an unknown brand in the New York and Boston markets● With direct oversight of P&L reporting, developed strategic plans to increase sales and KPI performances in stores● Created and facilitated trainings on selling and service

Northeast

● Opened five new locations - three of which were side by side stores● Worked as liaison between AS and construction teams communicatingnew build timelines and project completion● Sourced fixture and furniture for stores● Created floor plans and merchandising strategies for stores to elevate aesthetic presence

Deerfield Beach, Florida

● Led the store in all capacities● Improved sales and customer service KPI results through motivating, training, and development of staff● Took location from a #18 rank to #2 in the span of three months

Florida

● Took the lowest-ranking district, for performance metrics, to the highest-ranking #1 spot in 1 year● Worked to right assortment and vendor representation based on location and demographics● Trained district on aesthetic practices, and techniques to best showcase products● Conducted store visits and training sessions with teams to ensure adherence to POGs and visual direction● Recruited, hired and trained new store leaders and assistant store leaders to aid in elevating SE district performance

Greater Chicago Area/ Greater Tampa Bay Area

● Analysed employee benefit offerings to find areas of opportunity to fill that would aid in employee retention and elevate employee engagement● Worked with business owners to elevate their benefit offerings for employees● Cold call expert● Performed sales strategy training sessions with office employees

Greater Chicago Area

● Communicated visual merchandising information and standards via in-store training, regular meetings, and conference calls● Created strategic presentation plans for the Chicago District based on company POG guidance● Improved field teams' sales by coaching on merchandising techniques● Pioneered Senior Visual Merchandising role for all of Gap Inc.● Oversaw Project Management for two location’s full remodels in mymarket● Developed and conducted training on decision quality andunderstanding demographic and market differences that was rolled out to all levels of BR

Greater Chicago Area

● Oversaw the Processing, Logistics, Merchandising, Visual and Customer Service teams ● Worked to provide continuous staff training on the Bloomingdales processes, aesthetic and merchandising techniques● Worked in partnership with my Regional Operations Director to develop and implement a restructure of the support staff of my store to increase productivity and reduce selling costs● Was the sole operational point person for my location. Coordinating with the engineering and maintenance teams as well as the HR, PR and LP departments for my region. ● Provided support and oversight to selling management and sales staff in the absence of a store manager ● Worked with my Selling Managers to elevate the quality of selling professional working under them through coaching training and intensifying recruiting efforts

Dallas-Fort Worth Metroplex

● Worked in partnership with the Store Manager to provide continuous staff training on the Anthropologie processes, aesthetic, standards, and merchandising principles● Managed, trained and supported a team of stylist, merchandisers, and artists to develop one of a kind displays and merchandising techniques● Led the display process from inspiration through installation● Analysed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends● Maintained top 5 store in company ranking 2 years in a row ● Traveled the country as a member of the new store opening team

Dallas-Fort Worth Metroplex

● Developed and implemented creative promotional strategies partnering with local companies to champion cross-brand awareness.● Supervised department managers’ knowledge of and adherence to company visual standards● Served as Window and prop lead as well as oversaw all visual execution for 10+ departments● Traveled the country as a member of the new store opening team