Iris Blocker Email & Phone Number

Ft Worth, Texas

Process home and/or business loans and make recommendations on collateral needed to secure loans.Apply accepted financial procedures to analyze financial resources to determine an applicant's ability to repay requested loans.Review all pertinent facts needed to make eligibility determinations by analyzing such factors as the nature and cause of damage, intended use of proceeds, legislative and administrative loan limits, and disposition of insurance and other recoveries.Ensure loan files contain all pertinent documentation to include conversations with applicants and written recommendations or justifications for conclusions.Process loan applications on web-based computer system.Respond orally and/or in writing to applicants or their representatives.

Lewisville, Tx

February 2018- April 2020Mr. Cooper - Lewisville, TX - Portfolio Oversight (Contract Recovery Analyst)Oversee Non-Performing Loan (“NPL”) Portfolio Assist in the creation/prioritization of appropriate default servicing metricsAnalyze and track Default Servicing PerformanceMaintain an outstanding relationship with Peers within the companyReporting the NPL Mortgage Servicing portfolio(s). Research loss and gain incentives owed by FNMA and Freddie for Modifications processed within guidelines and timeframe.

Lewisville

Perform accurate and timely financial reconciliation of default out-of-pocket expenses using an excel macro spreadsheet. Reconcile invoices against posted transactions from the mortgagor, investor, or bank after a default action has occurred (FNMA, FreddieMac, GNMA and other investors).Research discrepancies caused by over or short payments and ensured timely adjustment are made and reviewing the loan to ensure it is completed in full and complies with current banking regulations and policies.Monitor team performance and audit workflow to ensure quality assurance and compliance by accurately researching, reviewing decisions for proposed financial transactions, for loan modification, reinstatements, repayment plans, default payoffs, regular payoffs, bankruptcy and staying within investor guidelines and departmental procedure that have been established by the management team by exceeding a quality score of 96% or above of loans that are reviewed on a daily basis.Process loss analysis tasks to complete written-off/charged-off loans. Evaluated loan document, processing loan modifications and extensions for Prime, Non Prime and Home equity loans in the Default area of JP Morgan Chase Portfolio. Very knowledgeable in MSP, LPSD, Vendor Loan System, Agent Desktop, I-Vault, Fortracs Default Loan System, Customer Care Workbench, Lenderlive, LPS Desktop, I Clear and Sharepoint.Manage reporting, control processes, quality and audit reviews for the department’s workflow and loan documents to ensure accounting and reporting requirement are met according to investor guidelines while using Black Knight Lending Portal system and vendor in Vendor Loan System.Assist with development, testing, and implementation of news systems, assist in writing standard operating procedures.Minimize financial losses to the reconciliation department by monitoring the Office of the Comptroller of the Currency (OCC) loan trends and activities.

Dallas/Fort Worth Area

Reviewed all legal documents presented by Brokers/ Depository Trust Companies, Banks, Customers for Payments/ Transfers consideration. Performed system testing of ETW Imaging System,Researched External/ Internal written and verbal request pertaining to Payments/ Transfers through lotus notes, sametime talk, mail, created processes for department.Handled day-to day operations of assigned functions through various systems, CTS 2000, CS Assist, CDO Meter Mail Machine, Scanner.Trained New Hires, conducted meetings, assist co-workers.

Dallas/Fort Worth Area

Transmissions back up person. Sending files on times while adhering to deadlines.Enter data for clients, invoice number, invoice amount, check dates Scanned clients invoices, baroding, associating the invoice with the checkProcessing of Federal and Government checks.