Iris Chang Email & Phone Number

As an executive at Watsons Singapore, I am responsible for leading the category development of health and vitamins and skincare products, two of the most profitable and competitive segments in the retail industry. With over 12 years of experience in this role, I have developed a deep expertise in market analysis, data-driven decision making, and strategic planning, as well as a strong passion for delivering customer-centric solutions and enhancing brand loyalty.My core competencies include managing and executing category plans for new and existing stores, coordinating and communicating with the trading team on product launches, replacements, and promotions, and generating recommendations on space, assortment, merchandising, and pricing. I also support the trading team with data analysis and insights to optimize the range, merchandising, and promotional activity of the categories. Through my efforts, I have contributed to the growth and innovation of the categories, achieving increased sales, market share, and customer satisfaction.

Listed skills include Microsoft Office, Microsoft Excel, Retail, Microsoft Word, and 1 others.

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  University Of Bradford

  Bachelor'S Degree In Business Studies/Administration/Management |