Iris Dechkova Email & Phone Number

Norwich, Gb

United Kingdom

Norwich, England, United Kingdom

• Organised activities and exercises to promote physical and mental well-being.• Monitored client health conditions and reported immediate issues to manager.• Submitted reports to manager regarding status of client.• Accompanied client to medical or dental appointments, grocery and errands.• Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.• Optimised patient satisfaction through compassionate, considered care and communication.• Delivered high-quality care to clients with disabilities, achieving care plan objectives.• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.• Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.

Norwich, England, United Kingdom

• Monitored patients' conditions closely and escalated concerns to senior staff.• Safely and securely transported patients using hoists and wheelchairs.• Actively developed professional healthcare competencies through regular training.• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.• Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.• Assisted in all aspects of personal care, retaining comfort and dignity.

Norwich, England, United Kingdom

• Improved physical and mental wellbeing of service users through patient-centred care planning.• Tailored care and support to individual needs for bespoke, personalised service.• Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.• Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.• Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.• Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.• Built strong patient relationships through compassionate care and friendly rapport building.

Bulgaria

• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.• Supported business development activities and onboarded new clients to grow revenues.• Planned and managed resources and budget to support and deliver objectives.• Guided staff to bolster overall team performance, resilience and cohesion.• Utilised knowledge and research methods to benchmark planning activities and drive best practice results.

Troyan, Lovech, Bulgaria

Working in an area with a company car and making direct sales at the markets. Daily communication with clients. Work with particular route, schedule, which includes cities from a given area. Work with device with fiscal memory (cash register). Taking care of the company automobile.

Master'S Degree, Occupational Therapy/Therapist

Master'S Degree, Public Relations/Image Management

Bachelor'S Degree, International Economics