Iris Ford Email & Phone Number

Iad

Using high level of problem solving and customer relations skills - provide excellent customer service to ensure high customer satisfaction, passenger safety and comfort during the flight. Direct aircraft evacuation as necessary and provide appropriate medical assistance when necessary (knowledge in first aid, including CPR techniques and the operation of the AED equipment is required). Ensure passengers safety onboard the aircraft and to enforce Federal Aviation Administration (FAA) regulations and airline policy. Work continuously to maintain FAA qualification on all operating aircrafts, routinely inspect cabin emergency equipment for compliance with safety requirements and inform passengers of safety procedures prior to the flight.Successfully completed annual requalification.

Reston, Va

Provide personalized service for multiple boutique day spas specializing in luxury pampering. Self developed loyal client base exceeding 100 repeat customers through a proven track record of providing exemplary customer service. This is a based on my customized management and marketing approach, which results in a near 100% customer retention rate.

North Bethesda, Md

This is a non-paying position that entails the management of a non-profit organization with a current membership of 60 adults and juniors that supports the promotion of women in the sport of bicycle racing. As an elected president of Artemis, my duties included activities such as the fund raising, development of sponsorship promotional materials, team building, management of the team activities and the organizational financial and budgeting aspects. My primary duties were:• Chairing the board of directors;• Overseeing all team electronic and print communications and promotions;• Coordinating and promoting team sponsored races with the involvement of community and local government;• Implementing and organizing clinics and cycling programs to recruit, develop and retain talent;• Overseeing and preparing budget and all financial reports;• Cultivating and managing vendor relationships for all equipment and uniform orders, and;• Identifying sponsors and implementing sponsorship proposals and value drivers to secure sponsor dollars.

Bethesda, Md

Responsible for managing the office workflow, patient scheduling, coordinated doctor’s calendar, updated and maintained paper and computer records and supported the transition of the office from a paper based environment to a computer based environment.

Md

Proficient Hebrew Language linguist provided tutoring services to elementary school students to support educational study requirements and cultural immersion goals.

Herzelia, Israel

Israeli Civil Aviation Administration certified pilot responsible for domestic and international charter flights as well as aerial advertisement flights. Organized and coordinated flight schedules and bookkeeping.

Israel

Planned, organized and managed military pilot flights schedules in support of military missions and exercises. Led an initiative to computerize flight activities and supporting tasks.