Operations Manager
Key Responsibilities: Providing evidence and reports of KPIs to Operations VP on a weekly basis. Identifying business risks and opportunities through the analysis of information and results. Setting up and maintaining all products on the Mobile APP and H5. Set up all promotions. Test all assets and promotions to ensure proper implementation. Drive decisions based on site performance and behavior metrics. Respond quickly to usability and logistic issues raised by customer service. Achievements:◊ Coordinated referral, and social media programs to spur growth and attract new users to the brand. Increased referral traffic by 78% and increased new visitor traffic by 13%.◊ Grew 2016 sales by 2x, shipped and warehoused over 90 different products.