Process transactions through the ticketing POS system.Handle membership inquiries, answering questions & explaining benefits. Support the overall Admissions Department front line operation which include processing museum ticket sales, facilitating access entry into the museum, and crowd control.Working closely with various departments such as Education, Facilities, Security, Special Events, Curatorial, and other Museum departments to ensure that the museum runs smoothly.Maintain compliance with health, safety, and security protocols.

Oversaw the hiring, training, and management of staff in the Visitor Services Department. Maintain up-to-date knowledge of Museum galleries and programs for multiple departments. Disseminated information on developments in museum galleries and programs to staff. Produced community newsletters, reports, and schedules pertaining to department activities. Coordinated with the Education and Curatorial department for group tours, museum events, and school groups.Extensive use of Microsoft Office Suite and Google Suite

Monitor and document The Store’s inventory. Verifying accuracy of data through collection inventory.Reviewing and correcting data for deficiencies or errors.Filing, photocopying, and other clerical/administrative duties.Processing sales invoices daily, weekly, and monthly.

Supported sales associates by maximizing the shopping experience for customers.Assisted in processing all inventory movements between stores, the distribution centers, and customer purchases.Maintained a clean, organized and efficient stockroom while adhering to company standards and safety requirements.Responsible for maintaining appropriate stock levels and ensured that sizes and styles were represented on the show floor.

Provided courteous and professional customer service.Responsible for achieving retail sales/profit goals set by the company on a daily, weekly, and monthly basis.Handled cash and card transactions using the AEO POS system.

Provided courteous and professional customer service.Responsible for achieving retail sales/profit goals set by the company on a daily, weekly, and monthly. Handled cash transactions using the Macy's POS system.