Iris Gonzalez Email & Phone Number

Bilingual Contract with Philadelphia Department of Public Health. First line of contact for inbound calls from patients, medical health facilities, and schools. Follow up with outbounds calls as well. Trained in HIPPA regulations. Provide relevant and current information. Schedule appointment for vaccines and testings. Inform callers of resources for.

Monitor and record patient care, activities, condition. Provide emotional, personal support and needs. Prepare, serve meals and assist with housekeeping. Help patient with mobility simple exercises as well assist with daily living such as, patient of medications schedule, arrange doctors appointments and travel to patient to medical appointments. Record.

Provide information to customer water and sewer statement regarding billing, resolve service problems. Address and assist with delinquent account balance. Update demographics, correct errors and discrepancies on customer’s account and document. Activate water service to be turned on. Activate payment agreements. Provide financial aid and resources..

Certificate, Medical Administration Assistant

High School Diploma