Responsible for processing and reconciling payment partners disputes, posting chargeback credit card charges, maintaining documentation of chargebacks, and updating daily, weekly and monthly reports.

Configuration Analyst for Science Application International Corps. (SAIC) Supporting JUPITR program as Task Manager, Policy & Procedure Coordinator, Document Control and SharePoint Administrator.

Executive Assistant to Joint Project Manager (JPM) for Guardian. Provided administrative support to JPM, his deputy and seven directors. Also served as Office Manager & Program Analyst.

Office Manager and Administrative Assistant for Joint Program Manager Guardian (JPMG) Resource Manager and Emergency Management Modernization Program (EM2P) Product Director.

Administrative Assistant and Procurement Assistant for the Logistics Director and Facility Manager at Science Application International Corps (SAIC).

Bilingual Web Bank Researcher for Custom Direct International, LLC.Customer service representative for account verification and customer inquiries. Researched confidential accounts and served as an interpreter for Spanish speaking customers.

Administrative Assistant for Talent Tree Staffing Services. Performed standard and confidential secretarial duties for staffing company. Served as liaison between managers, employees and clients. Submitted and maintained confidential files such as payroll, drug testing, Workman’s Compensation and personnel information files. Responsible for reviewing applications in the attempt to pair employees to potential employers.

Translator and Transcriber for Linguistic Consultants, LLC. Monitored wiretaps for Department of Drug Enforcement and Customs Department. Transcribed and translated wiretap information to present to New York City Assistant District Attorney in the hopes of providing sufficient information to acquire warrants of arrests. Served as a voice expert for New York Grand Jury.