Iris Luzon Email & Phone Number

Dubai, United Arab Emirates

building effective working relationships inside and outside of the Post Production team while maintaining a concrete grasp of team objectives.Track progress and manage the delivery of assets from team production to clientOrganize and track post-production budgets, bids, schedules, production documents, and vendor informationRegular interaction with.

Abu Hail, Dubai

• Assist the operation manager handles day to day duties of running the organization alongside with the sales manager.
• File paperwork, runs report and gather statistics on operation productivity.
• Ensures that the distributions achieve sales plan and comp sales whilst delivering sales metric performance in line with the company expectations.
• Set challenging goals that influence, motivate, inspire and guide others to follow that direction.
• Performed and ensured accurate information input into marketing database. Maintain and manage all databases relating the distribution functions and activities
• Management of the general email addresses and distributions

Internet City, Dubai

• Directly communicates with US and Europe with regards to overall selling operation in UAE and Saudi Arabia market.
• Receives, processes and verifies the accuracy of orders from customers utilizing the organizations’ internal mainframe system (JWALK) and customer purchase orders.
• Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments in.
• Resolved both promptly and thoroughly all issues and ensure incoming request from customers are professionally handled.
• Built reputation for working successfully with previously unhappy clients
• Thoroughly and efficiently gathers customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts.

Internet City, Dubai

• Administrative
• Apply basic concepts, practices and procedures of handling client’s complaints while meeting quality standards for customer services. Refer unresolved grievances to designated departments for further investigation.
• Carry out administrative duties efficiently including correspondence, logistics coordination, bookkeeping, customer relations, supplier dealings, as well as order related support.
• Negotiated favorable terms and pricing agreements with vendors, Couriers and other providers for service at special events, saving at least 10% budget every month.
• Take sales order, prepare and arrange for delivery, Quotations, and bills (invoices) to be sent to costumer. Contract Signing, Credit applications and Partnership Certifications.
• Planned and organized travel arrangements and hotels for our management officer from US and Europe office visiting to UAE branch

Internet City, Dubai

• Verify and collect accurate information through cold calling, submitting correct details direct to Marketing department as part of company’s business modelling strategy
• Introduce the company’s profile to targeted prospects, aiming to initiate deal in business to business manner
• Reactivate existing accounts by forwarding to designated Sales Reps
• Initiate communication with existing Saudi and UAE accounts through outbound calls and finalized sales on the spot
• Contributed percentage sales increase by improving lead-generation and sales-tracking methods

International City

• In charge for the purchasing of all IT Products and Software and arranging schedule for service and Product installations for clients or company requirements.
• Act as Account Officer-In Charge and take responsibility of cash flow report such as Employee Salary, Petty Cash, and Receivable & Payable's. Prepare cheque issuance of payment and cheque collection of Sales, reconcile.
• Carry out administrative duties efficiently including correspondence, logistics coordination, bookkeeping, customer relations, supplier dealings, as well as technical support.
• Liaise with clients, suppliers and all third parties dealing with the company and set up rapport with the same.
• Providing information to the MD Preparing weekly/monthly activity reports of all employees for the scheduled work and deliveries.
• In charge of short listing and giving phone interview for hiring staff, prepare offer letters and conduct the orientation & training for new joiners.

Incharge of making all the sauces and raw food for the kitchen, handled all kitchen station from sandwich to pasta to grill and fryer, work as counter waitress hostess welcoming and assisting the customer to their tables and providing beverages and dessert and main course for customer.

Philippines

• Handled two international account
• Contact businesses or private individuals by phone
• We call costumer to offer and describe our product and specialization
• Making sure that we have the right information from the costumer to a have clear sale
• Deliver prepared sales scripts to persuade potential customers to purchase a product or service.
• Respond to questions, obtain customer information, avoid possible mislead