Iris M. Email & Phone Number

Barcelona, CT, ES

Barcelona, Catalonia, Spain

I'm responsible for managing and maintaining relationships with SMB customers in the United Kingdom. Factorial is an all-in-one HR Software fast-growing startup founded in 2016. Our mission is to help SMEs automate HR workflows, centralise people data and make better business decisions.Main tasks:- Onboard new UK&I customers by assisting them until.

Barcelona, Catalonia, Spain

Providing a high customer experience by being the first point of contact to handle and resolve customer complaints, managing large amount of incoming requests; responding professionally to inbound calls, emails and social media reviews; composing thoughtful and accurate message responses. Engaging to fulfill the customers need.

Assen, Drenthe, Nederland

At Witterzomer, I was responsible for providing the best possible customer experience, managing administrative tasks, and selling the company's products. In addition to these duties, I conducted thesis research within the organization to identify ways to implement sustainability into its processes.

Spain

Within Tefl-Spain I worked as a trainee for the Event & Marketing team. My responsibilities within the company included marketing research on events, managing the social media pages, promoting and creating monthly events for the TEFL students, writing blogs about the events & the environment and creating an event webpage. As well, carrying out HRM tasks.

Bachelor, Facilities Planning And Management

Minor, Organization Of Events And Corporate Communication