Iris Martinez Email & Phone Number
Who is Iris Martinez? Overview
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Iris Martinez is listed as Customer Support and Sales | Customer Service Manager | Account Executive | Export Agent at Boca Raton, FL, based in Boca Raton, Florida, United States. AeroLeads shows a matched LinkedIn profile for Iris Martinez.
Iris Martinez previously worked as Customer Support & Sales | Customer Service Manager | Account Executive | Export Agent at Boca Raton, Fl and Customer Operations Manager at Baca International Inc.. Iris Martinez holds No Degree, Business Administration And Management, General from Southwest Tennessee Community College.
About Iris Martinez
A customer focused individual with 19+ years experience in providing exceptional customer service in a manufacturing, distribution and retail environment. 2 years of warehouse and distribution experience, 11+ years in a global business managing export shipments and over 9 years’ experience in managing people, projects & operations.
Listed skills include Paper Industry, Sap, International Logistics, Process Management, and 30 others.
Iris Martinez's current company
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Iris Martinez work experience
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Customer Support & Sales | Customer Service Manager | Account Executive | Export Agent
Customer Operations Manager
- Negotiate prices and generate export sales to Latin America worth $2.5 million in net revenues- Implement and execute business rules and processes while fulfilling the customers’ needs- Maintain current with export compliance and documentation requirements - Work in a team environment and provide additional support to other team members- Oversee and.
Customer Service Manager & Team Leader
- Manage 3 direct reports and co-lead a group of 15 customer service reps- Balance the responsibility of a Process Team Leader with management duties- Identify service strategies, which meet or exceed external customer expectations and business unit financial and logistics objectives ($800 million/ 1.3 million tons)- Monitor team practices and facilitate.
Process Team Leader For Pulp Domestic & Export
- Co-lead and train a group of 18 customer service reps- Support the “go to market strategy” for a global business by executing process and supply chain adjustments as the market, the industry and the business changes- Work with marketing, operations, manufacturing, and logistics to coordinate, develop, communicate and implement process improvement.
Account Executive
- Effectively manage strategic, high-volume and challenging accounts; respond to customer inquiries, offering alternatives and exhibit leadership- Act as an informal team leader by providing team support and process expertise- Understand and execute business rules and processes while fulfilling the customer needs- Work in a team environment and provide.
Ocean Export Agent
- Provide excellent Customer Service- Completed Self-development - 52 hours of yearly required training - Receive and update pre-alerts in a timely manner; issue shipment alerts - Manage key accounts and maintain an open line of communication with customers - Track and Trace ocean export shipments - File customers’ Customs documents - Prepare commercial.
Iris Martinez education
No Degree, Business Administration And Management, General
No Degree, Business Administration
Education record
Frequently asked questions about Iris Martinez
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What company does Iris Martinez work for?
Iris Martinez works for Boca Raton, FL.
What is Iris Martinez's role at Boca Raton, FL?
Iris Martinez is listed as Customer Support and Sales | Customer Service Manager | Account Executive | Export Agent at Boca Raton, FL.
Where is Iris Martinez based?
Iris Martinez is based in Boca Raton, Florida, United States while working with Boca Raton, FL.
What companies has Iris Martinez worked for?
Iris Martinez has worked for Boca Raton, Fl, Baca International Inc., International Paper, and Expeditors.
How can I contact Iris Martinez?
You can use AeroLeads to view verified contact signals for Iris Martinez at Boca Raton, FL, including work email, phone, and LinkedIn data when available.
What schools did Iris Martinez attend?
Iris Martinez holds No Degree, Business Administration And Management, General from Southwest Tennessee Community College.
What skills is Iris Martinez known for?
Iris Martinez is listed with skills including Paper Industry, Sap, International Logistics, Process Management, Customer Service Operations, Cross Functional Team Leadership, Business Process Improvement, and Employee Training.
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