As an Executive Administrative Assistant at Simply Workforce Solutions Co, I am a dedicated and versatile professional who thrives on ensuring smooth operations and providing comprehensive support to the CEO. With a passion for organization and a keen eye for detail, I manage a wide range of administrative tasks that keep our team efficient and our clients satisfied.Key Responsibilities:- Executive Support: Assist the CEO with daily tasks, project management, and administrative duties. Schedule and organize meetings, client appointments, and service schedules, ensuring effective communication and seamless coordination.- Client and Project Management: Act as a liaison between the CEO and clients, ensuring project requirements are met and maintaining clear communication to foster strong client relationships.- Administrative Management: Organize and manage staff requirements, maintain and update documents, and develop and implement company processes and policies to enhance efficiency and compliance.- Social Media and LinkedIn Management: Maintain and enhance the company’s social media presence, including content creation and posting, and manage the company's LinkedIn profile for regular updates and engagement.- Communication and Coordination: Oversee team communication to ensure smooth workflow, handle customer relations by addressing inquiries and resolving issues promptly, and manage email correspondence effectively.

• Implemented social media posting schedule, considering web traffic, and customer engagement metrics for optimum results.• Produces contents for websites and social media channels to enhance brand visibility.• Produced compelling, high-quality content for online marketing platforms, including TikTok and Facebook, on a daily to weekly basis.• Managed online shops including Shopee, Lazada and TikTok Shops.• Handled complaints calmly and professionally and providing appropriate solutions to promote customer satisfaction.• Stocked and rotated inventory regularly.• Plans and spearheads book signing events and seminars.