1. Client - Service & Administration- Support Investment Advisors with book of business maintenance and development.2. Business Operations - Product & Process Knowledge- Maintain up to date client files and the processing of account documentation/instructions.

1. Trade Execution: Executed buy and sell orders across a diverse range of investments, including stocks, bonds, GICs, mutual funds, foreign currencies, and ETFs, on exchanges such as TSX, TSX-V, NASDAQ, NYSE, OTC and International markets.2. Customer Relationship Management: Cultivated customer relationships through cross-selling and up-selling initiatives, consistently surpassing sales targets and maximizing client retention.3. Compliance Excellence: Ensure strict adherence to regulatory requirements to maintain high financial integrity through diligent compliance measures.4. Chinese Content Creation: Create educational Chinese content, conduct topic research, and prepare in-house promotional materials (Short-term Assignment from Oct 2023 to April 2024)

1. Programme development - Oversee major programmes, by conducting market research to address the changing requirements of the retail industry.2. Event management - Plan and execute conferences, workshops, webinars, and seminars for practitioners’ professional development3. Expansion of Membership - Lead efforts to increase membership and involve new participants in the retail sector.4. Partner and Connection Management - Assist the Membership Committee and promote industry networking.5. Fundraising and Sponsorship Development - Create fundraising strategies and seek sponsorship opportunities.6. Online Promotion - Administer CRM, mobile application, website, and promotional materials for digital marketing.

1. Marketing and Promotion - Plan and execute marketing strategies, manage programmes, and oversee marketing collateral for buyers' recruitment in the Asia-Pacific Region.2. Networking and Research - Develop networks with local and overseas organizations and conduct market research.3. Online Promotion - Administer CRM, website, and promotional materials for digital marketing.4. Customer Service - Lead the Customer Service Department to handle buyers' enquiries

1. Marketing and Branding - Develop marketing strategies and manage websites, newsletters, and promotional materials.2. Sales and Trade Shows - Supervise and coordinate sales activities, e.g. trade shows to showcase products and services, attracting new customers and increasing market penetration.3. Customer Service and Operations - Take charge of customer care service and overall operations.