Iris Quek Email & Phone Number

Singapore

• Assist customers, answer inquiries, recommend products, and manage transactions to drive sales.• Organize displays, restock inventory, and maintain product availability on the sales floor.• Work with team members to achieve sales goals and ensure a clean, organized store environment.• Resolve customer issues professionally and gather feedback to improve service quality.

• Supported marketing Initiatives with the Marketing team.• Conducted research & testing (user research, guerrilla testing) to gather user centered insights.• Developed prototypes and created 2D graphic assets for presentations and concepts.• Produced high-quality 3D renderings and models to visualise and communicate design concepts.

Singapore

• Managed incoming calls related to COVID-19 issues, providing accurate information and guidance.• Maintained in-depth knowledge of COVID-19 rules and regulations to address queries efficiently. • Provided assurance & support to members of the public during challenging situations. • Managed difficult interactions and remained calm while addressing public dissatisfaction.

Singapore

• Designed visual content and create engaging visual concepts for social media pages and marketing materials such as shelf talkers. • Edited and uploaded product photos to e-commerce platforms, ensuring high-quality presentation. • Collaborate and incorporated feedback from colleagues to improve designs and align project goals.

Bachelor Of Business Management

Activities and Societies: SMU Symphonia

Diploma Of Education, Industrial And Product Design

Awards: • Director's List AY2022 S2 • Director's List AY2021 S2 Projects: • Open Innovation Challenge 2021/2022