Iris Redd Email & Phone Number

Casselberry Fl

Customer consultation via telephone or in person to provide product/service information, order processing, shipping and problem resolution while recording all information accurately in a timely fashion. Rapidly, pleasantly and appropriately resolved customers' issues by exchanging merchandise, refunding money, or adjusting bills. Accurately determined charges for services, collected payments and arranged billing. Solicited new and add-on sales of over 100 calls per day

Orlando, Florida Area

Accurately maintained and updated filing, inventory, mailing, and database systems manually and electronically. Communicated with customers to answer questions, disseminate or explain information, take orders, and address complaints. Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail. Call routing.

Orlando Fl

Read source documents such as canceled checks, sales reports, or bills, and entered data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners to detect errors. Stored completed documents in appropriate locations. Located and corrected data entry errors, or reported them to supervisors. Maintained logs of activities and completed work. Exceeded daily production quotas of over 10,000 key strokes per hour.

Medical/Clinical Assistant

High School Diploma, General Studies