Responsible to the Director, Student Affairs for directing, supervising, and administering the student personnel and residence life functions for a residence hall community of up to 466 resident studentsEstablish and implement a comprehensive residence life program including strategic planning, co-curricular initiative development, program development and coordination, policy development and implementation, and community developmentProvide supervision, training, and evaluation for up to 5 professional staff members, a staff assistant, and oversight of up to 4 paraprofessional resident assistants/community assistants. Responsible for the development, instruction, and evaluation of HiEd 302 courseDevelop and oversee the residence life budgetServe as the primary point person for on campus and off campus conduct process. Serve as primary appeal officer for residential casesProvide crisis intervention for students in crisis situations, make referrals to appropriate campus resources, and follow-up as needed. Act as a consultant for professional and para-professional staff in crisis situations. Promote and maintain a safe living environment for all residents. Participate in 24/7 duty coverage rotationsCollaborate with various offices including housing, operations, food services, University Policy, health services and external partners including parents, hospital, local police, etc. Represent residence life in student affairs, campus, and system-wide residence life committees as appropriate. Serve as primary contact between campus residence life and central residence life officeSupervise and coordinate the administration of the new student orientation programPlan and implement programs and activities related to spiritual diversitySupervise and coordinate the administration of spiritual programming including: act as liaison to local ministries and provide programming and services for students related to spirituality and faith

Directly train, supervise, and evaluate two professional staff members and indirectly supervise sixteen paraprofessional staff membersMaintain a budget of $5,500 for the North Halls residence areaOversee the conduct process for the North Halls area including administrative hearingsCoordinate Stall Stories, a weekly publication in the residence hallsServe as Residence Life Liaison to Office of Health Promotion and WellnessDevelop and maintain positive working relationships with Faculty Advisors, Student Affairs partners, and Housing and Food Services colleagueOversee the residence hall program for summer sessionOversee three living-learning communitiesServe in the on-call rotation and respond to student crisis for approximately 14,000 students living on campusServe as part of the central staff team for Residence LifeMediate student conflicts and refer students to campus resources as appropriate

Hired and trained three professional staff members and sixteen paraprofessional staff membersDeveloped and coordinated the newly formed Residence Life programDesigned emergency and crisis response protocolsDeveloped policy and implementation strategies for new Residence Life programDeveloped budget plan for new Residence life programResponsible for teaching the HIED 302: Roles of the Resident Assistant courseEstablished relationships with campus partners including University Police, Counseling and Psychological Services, Student Affairs, and Academic Affairs

Directly trained, supervised, and evaluated one Graduate Assistant and up to sixteen Resident AssistantsSupported living-learning community programming and sought opportunities to collaborate with student leadersDeveloped and maintained positive working relationships with Faculty Advisors, Student Affairs partners, and Housing and Food Services colleaguesProvided on-call response for approximately 3,500 students including students in crisisMediated student conflicts and referred students to campus resources as appropriateConducted student conduct violations and assigned appropriate charges and sanctionsPlanned and supported programs and activities in the Pollock residence hall areaManaged three budget lines totaling up to $2,400Promoted a positive living-learning environment in the residence hallsAssisted with professional and paraprofessional staff selection processPlanned and facilitated weekly staff meetings

Hired and trained ten paraprofessional staff membersTrained the new Assistant Director of Student AffairsRedesigned Residence Life program and budget planDesigned emergency and crisis response protocolsDeveloped policy and implementation strategies for Residence Life programEstablished relationships with campus partners including University Police, Counseling and Psychological Services, Student Affairs, and Academic Affairs