Iris T. Email & Phone Number

Atlanta, Ga, Us

● Serve customers for their needs to the best of my knowledge and expertise ● Effectively communicated with customers speaking only Mandarin Chinese their needs and request for UPS services ● Administrative tasks for manager1) Packaging & Shipping ● Shipping (Domestic & International) ● Nespresso k-cup recycling 2) Mailboxes ● Mailbox: sort and deliver mail, get packages for mailbox customers, open new mailbox, renew mailbox ● Process Incoming Packages (Access Point & Mailbox) 3) Printing/Document Services ● Passport Photos: US and International ● Live Scan Fingerprinting ● Notary Services ● Printing service ● Copy Service (B/W & Color) ● Scanning service ● Fax service ● Shredding service 4) Returns● Amazon Returns ● Happy Returns ● AT&T Returns ● Comcast Returns ● CAMS Returns (equipment & devices returns from various companies for pack and ship guarantee)

Washington, Dc, Us

● Assisted E&C Division Chief with various internal management/administrative tasks● Track/complete/accomplish multiple tasks in a timely organized manner● Liaison for E&C Division Chief to section members and occasionally senior management officials● Disseminate information from E&C Division Chief to section chiefs and organize their responses for E&CDivision Chief● Gathered and distribute financial and training information for section members and E&C Division Chief● Coordinated travel accommodations for E&C Division Chief● Processed travel orders/vouchers for E&C Division Chief● Coordinated with Division/Branch/Section Chiefs and section members to resolve their timekeepingproblems and used available resources from finance and accounting department● Tracked ~40 timesheets each pay period every 2 weeks● Generated timekeeping reports for each individual in preparation for audit● Supported Finance+Accounting Department payroll mission improving audit ratings● Learned Budget/Funding Analysis from Finance and Accounting Department mentor● Collaborated with financial and accounting department as E&C Division POC to resolve funding issue● Quickly learned CEFMS II system for funding to contribute to E&C Division

Philadelphia, Pa, Us

● Evaluated the eligibility of 3100+ individuals/businesses based on submitted PPP (Paycheck ProtectionProgram) loan applications● Identified suspicious/fraudulent PPP loan applications● Guided (newer) fellow processor teammates with general PPP loan processing questions that arises● Identified requested documentation from PPP loan applicants● Extracted data from PPP loan applications & inputted the data into Salesforce● Audited revenue decline of 25%+ for Second Draw PPP loan applicants requesting at least $150k+Average # of PPP Loans ProcessedWeekly: ~195 Bi-Weekly: ~390Monthly: ~780End of Contract: ~3,100

Dallas, Tx, Us

The AT&T Summer Learning Academy is a self-paced online learning certificate program powered by award-winning AT&T University curriculum. This 4 week program consists of 80 hours of virtual, on-demand 24x7 content (Live Events & Self-Paced Courses) all of must be completed to receive the AT&T Summer Learning Academy certificate of completion.● Acquired business and technical acumen along with personal growth and professional development across 80 hours of online learning developed to support students during the 2020 COVID-19 Pandemic● Gained insights and advice on business, leadership, and career from business executives and recognized experts● Completed entry-level training in human resources, finance, advertising, media and technology, communication and leadershipFavorite courses1st week: Happiness Challenge with Michelle Gielan (Live Event), Become Your Best Self 2nd week: Foster Inclusion with Corey Anthony (Live Event) , Storytelling with Akash Karia (Live Event) 3rd week: Personal Branding, Unlock Your Best Self with the 5-Second Rule (Mel Robbins)4th week: Keeping Motivated and Courageous, The New Normal with Dr. Sanjay Gupta (Live Event)

San Jose, California, Us

This year for my internship, my summer project entailed greater responsibility and innovation. My role was to conduct a comparative study of data collection measuring the speed and accuracy of environmental certifications from our suppliers vs. a subscription database where we sourced certificates and technical information. The study focused on identifying gaps between internal vs. external sourcing. We took a TQRDCE (Technical, Quality, Responsiveness, Delivery, Cost, and Environmental) approach to this study to examine any shortcomings that can hamper data acquisition which may add risks to our supply chain. Multiple reports were ran to identify patterns and trends. A final presentation detailed our findings.

San Jose, California, Us

In 2016 while I was interning for Infinera, my summer project was understating the subtleties and complexities of environmental compliance in the manufacturing/supply chain department. I gained technical knowledge of the various chemicals and substances required to make our final products and of the toxicological and environmental risks of these substances. I was a key team member that participated in the upkeep of the Agile database used for documenting compliance certification of all 50,000 part numbers used for building Infinera products. I regularly communicated with 300+ suppliers for information and organized the data for uploading into Agile. I also performed document review of certificates to ensure compliance to environmental regulations (e.g., RoHS and REACH).

Assisted French Teacher of 3 years on various administrative tasks throughout my junior year of high school

Bachelors Of Science, Bs - Business Administration, Finance

High School Diploma