Provided specializing services to Sales Account Executives. Allowing sales professional to sell and all his or her administrative needs are met. Services provided:• Documents prepared including: any reports, presentations, memo• Event planning including: meeting space, food, accommodations for attendees, transportation/travel for up to 100 people.• Prep and submission of expenses for reimbursement (I learn customer’s expense reimbursement systems)• Made all travel arrangements• Virtual Assistant – always available via phone, email or text

Responsible for all front desk and receptionist duties. Greeting patients and making sure all patient and insurance information is up to date and chart is ready for doctor. Other responsibilities are:• Data entry patient demographic, charges also making sure all CPT codes, and DX codes are correct.• Insurance verification/ authorization for all appointments prior to patient arrival• Answer all incoming calls and make all appointments• Collect all payments and balance drawer• Electronic Medical Records scanning and input• Deliver glasses and contacts

Provided administrated services to contracted clients. Services available allow sales professional to sell and all his or her administrative needs. Services provided:• Documents prepared including: any reports, presentations, memo• Event planning including: meeting space, food, accommodations for attendees, transportation/travel for up to 25 people.• Prep and submission of expenses for reimbursement Made all travel arrangements

A call center with incoming calls and made outgoing calls for financial institutions tracking their homeowners, windstorm, and flood insurance for escrowed and non-escrowed loans.• Responsible for requirements of 8 different financial institutions• Liaison between financial institution, insurance company and homeowner explaining the requirement of their loan, deed of trust, and the need for proof of homeowner insurance

Enrolled retired and current employees for Edison International and Knight Ridder nationwide in Open Enrollment and Health and Welfare.• Responsible for enrollment in flexible spending and dependent care accounts• Explaining any and all programs including medical, dental, life insurances as well as the spending accounts• Responsible for knowing and implementing HIPPA protocol in all transfer of information and knowing all Health and Welfare guideline.• Liaison between Participant, Employer, and Insurance Company

Responsible for all functions of evening clinic. Implemented and trained front desk in HIPPA guidelines. • Cross-trained in all positions of the front desk• In charge of back-up tape, first point of contact for systems administration of servers, Healthmatics EMR and CCA programs, and phone systems.• Coordination of physician schedules with appointment scheduling • Medical transcription of medical records

♣ Answer incoming inquires via phone and email regarding rules and regulations for sanctioned events and registration of pure breed dogs into the AKC registry.

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♣ Receptionist duties: Check in patients 60-80 per day, data entry ♣ Supervisor’s duties: Managed employees, timecard, work schedules, and personnel files.♣ Cross-trained in insurance referrals, cashier, medical records, appointment scheduling.Scheduled physician training, travel, and drug rep/medical equipment presentations

♣ Check in patients (250-300 patients per day,) data entry, confirm appointments♣ Managed employees, timecard, work schedules, and personnel files.♣ Cross-trained insurance, billing, ophthalmic technician, cashier.♣ Scheduled physician training, travel, and drug rep/medical equipment presentations.