Iris T. Email & Phone Number

Hanoi, Vn

Presale & Client Engagement:- Led presale efforts for design projects (UI/UX, graphic design, branding, video production), collaborating with sales to create proposals and project scopes.- Acted as the main point of contact for clients across multiple countries, ensuring clear communication and high client satisfaction in a remote work environment.Requirements Gathering & Project Management:- Gathered requirements for design and development projects, analysed business and product strategies, ensuring alignment with client needs and business objectives.- Managed end-to-end project execution, ensuring delivery within scope, budget, and timelines.- Managed project profitability, analyzing financial outcomes and recommending improvements.Team Leadership & Development:- Developed and supported the internal design team, fostering collaboration and aligning creative output with client objectives.- Managed team members’ key performance indicators (KPIs) and conducted periodic performance reviews.Problem-Solving & Client Relations:- Handled problem-solving and resolution of issues throughout the project lifecycle, ensuring smooth operations.- Managed client complaints, addressing concerns promptly and maintaining high client satisfaction while working remotely with international teams.

Singapore

Singapore

Spinnaker360 is a creative firm that has been assisting retail, B2B, and industrial brands in engaging customers for over eight years. Spinnaker360, a multidisciplinary consultancy with core competencies in branding, marketing communications, environmental design, and franchising, assists businesses in adopting and implementing holistic solutions that work. Spinnaker360 has a distinct advantage in developing branding strategies due to its familiarity and working knowledge of global markets.Spinnaker360 is a part of Commonwealth Capital Pte Ltd (CCPL) - a Singapore-based investment firm with a food and beverage portfolio ranging from end-to-end manufacturing to logistics and retail services.

Singapore

Origins Natural Resources, Inc., trading as Origins, is an American cosmetics brand founded in 1990 and one of The Estée Lauder Companies' original brands.

Banyan Tree Holdings Limited is a Singapore-based multinational hospitality company that operates and develops resorts, hotels, and spas throughout Asia, the Americas, Africa, and the Middle East.

Bachelor In Business And Marketing, Business Administration And Management, General

Diploma In Design, Design, B