PMO of Omni-channel Communication Strategy for MembersResponsibilities:• Performed the PMO role to delivery corporate level strategic initiatives by - Defining the project scope and stakeholder’s level of engagement - Establishing project organization and governance - Designing the business solution and delivery approach - Coordinating the communication across project team, internal stakeholders, and external consultants to ensure the… Show more PMO of Omni-channel Communication Strategy for MembersResponsibilities:• Performed the PMO role to delivery corporate level strategic initiatives by - Defining the project scope and stakeholder’s level of engagement - Establishing project organization and governance - Designing the business solution and delivery approach - Coordinating the communication across project team, internal stakeholders, and external consultants to ensure the overall integration and alignment of project activities• Tracked the project progress, identified, and escalated risk / issue with prevention proposal or correction action plan to facilitate management’s decision making.• Provided guidance and support to PM and project team, manage the performance of consultant to ensure the deliverables as committed.Achievement: • Reviewed the as-is and designed to-be business architectural blueprints, addressed the inter-relationship among the key components pf systems, data, process, etc. • Led the consultant procurement process from draft the project brief to consultant appointment.• Oversaw the Omni-channel Communication Strategy formation and 2-year implementation plan design. All key deliverables were successfully got management’s endorsement in timely manner with very positive feedback from stakeholders. Show less

Orient Oversea (International) Limited is a market leader in shipping and logistics industry, as a Hong Kong listed company with over 10,000 staff in more than 100 major cities around the world. In the 8 years with OOIL, I had taken up 5 roles with fruitful exposure in project management, marketing, customer engagement and analysis, business transformation, etc. - Manager, Strategy Business Development [PM of a blockchain consortium project]- Manager, Market Research and… Show more Orient Oversea (International) Limited is a market leader in shipping and logistics industry, as a Hong Kong listed company with over 10,000 staff in more than 100 major cities around the world. In the 8 years with OOIL, I had taken up 5 roles with fruitful exposure in project management, marketing, customer engagement and analysis, business transformation, etc. - Manager, Strategy Business Development [PM of a blockchain consortium project]- Manager, Market Research and Communication [Transformed the marketing operation model]- Product Manager, Customer Engagement & Operation Marketing [Re-engineered the IT product development process with Design Thinking approach]- Campaign Manager, Business Strategy Project Team [Led the PMO office of a global customer experience transformation project]- Assistant Manager, Human Resources [HR business partner of IT division] Show less