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Iris Upshaw is listed as Customer Service Management/HR Professional at Dearborn Group, a company with 91 employees, based in Lubbock-Levelland Area, United States, United States. AeroLeads shows a work email signal at cigna.com and a matched LinkedIn profile for Iris Upshaw.
Iris Upshaw previously worked as Senior Claims Analyst at Dearborn Group and Claims Manager at Cigna Group Operations. Iris Upshaw holds Masters, Human Resources from University Of Phoenix.
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AeroLeads found 1 current-domain work email signal for Iris Upshaw. Compare company email patterns before reaching out.
CLAIMS ANALYST/CUSTOMER SERVICE MANAGEMENT PROFESSIONALDetailed oriented Claims Analyst with years of experience in analyzing, processing, and validating insurance claims. Proficient in applying policy terms and conditions, conducting investigations, and providing accurate claims resolutions. Strong analytical and communication skills with a proven ability to efficiently manage multiple claims simultaneously. Committed to delivery exceptional service and maintaining high customer satisfaction.
Listed skills include Sales Management, Utilization, Call Center, Customer Service, and 12 others.
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A career timeline built from the work history available for this profile.
Portland, Maine Metropolitan Area
Provided timely and accurate support to claimants, policy holders, and the claims department. Managed appropriate adjudication of short-term disability claims in accordance with policy provisions. Initiated and facilitated case management and other ancillary services to assure optimum outcomes. Fostered and built external and internal relationships based.
Lubbock, Texas Area
Kept records or prepared reports for management concerning visits with clients. Submitted reports and reviewed reports or problems with superior. Interviewed individuals or family members to compile information on social, educational, criminal, institutional, or drug history. Provided information or referred individuals to public or private agencies or.
San Antonio, Texas Area
Handled confidential information which would have immediate negative impact on the company operations, performance, or value if shared beyond its intended audience. Demonstrated a high degree of professionalism, initiative and independence in supporting the President’s office on a wide variety of complex issues. Established and maintained effective working.
San Antonio, Texas Area & Lubbock, Texas Area
Built and retained customer relationships, cross sold deposit products, administered effective referrals, coached/mentored lower performing peers, implemented effective referrals. Reviewed existing accounts to determine the current credit position of customers and ensured they were able to meet commitments to the company. Made credit decisions within.
Lubbock, Texas Area
Managed the hiring, development, retention, and performance of the customer service team and its managers. Ensured key performance metrics including call center statistics, response times, order accuracy, ecommerce utilization, and customer satisfaction measures were defined and achieved. Monitored and managed key account relationships and collaborated.
Other employees you can reach at mydearborngroup.com. View company contacts for 91 employees →
Allyson Walton
Colleague at Dearborn GroupLombard, Illinois, United States, United States
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Rich Wilfong
Colleague at Dearborn GroupEast Alton, Illinois, United States, United States
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Lonnie Duncan
Colleague at Dearborn GroupValmeyer, Illinois, United States, United States
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Alexandria B.
Colleague at Dearborn GroupElgin, Illinois, United States, United States
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Karen Hawk
Colleague at Dearborn GroupSouth Holland, Illinois, United States, United States
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Rahresha Anderson
Colleague at Dearborn GroupRound Lake, Illinois, United States, United States
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Susan Shrum
Colleague at Dearborn GroupPlano, Texas, United States, United States
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Thomas Sitko
Colleague at Dearborn GroupChicago, Illinois, United States, United States
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Berta Long
Colleague at Dearborn GroupAmarillo, Texas, United States, United States
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Mike Lettiere
Colleague at Dearborn GroupBatavia, Illinois, United States, United States
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Currently enrolled in Masters Program with a focus on Human Resources.
Quick answers generated from the profile data available on this page.
Iris Upshaw works for Dearborn Group.
Iris Upshaw is listed as Customer Service Management/HR Professional at Dearborn Group.
AeroLeads has found 1 work email signal at @cigna.com for Iris Upshaw at Dearborn Group.
Iris Upshaw is based in Lubbock-Levelland Area, United States, United States while working with Dearborn Group.
Iris Upshaw has worked for Dearborn Group, Cigna Group Operations, Workforce Solutions South Plains Board Admnistration, Training Solutions & Associates, and Wells Fargo Bank N.A..
Iris Upshaw's colleagues at Dearborn Group include Allyson Walton, Rich Wilfong, Lonnie Duncan, Alexandria B., and Karen Hawk.
You can use AeroLeads to view verified contact signals for Iris Upshaw at Dearborn Group, including work email, phone, and LinkedIn data when available.
Iris Upshaw holds Masters, Human Resources from University Of Phoenix.
Iris Upshaw is listed with skills including Sales Management, Utilization, Call Center, Customer Service, Customer Satisfaction, Customer Retention, Peoplesoft, and Training.
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