Iris Uwagboe Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Area

Customer Service RepresentativeTeam Lead Answer customer inquiries via phone and email concerning scheduling, billing and policies. Assisted customers in scheduling delivery, pick-ups and service calls.  Maintain customer records by documenting all calls, service requests, and email inquiries. Research customer account information in detail to explain.

Austin, Texas Area

 Receive by phone, fax and email inquiries from customers. Answer customer requests concerning services, billing and policies. Verify customer account services. Research customer account information to explain services, charges, and adjustments. Log customer complaints, create service requests, and route calls to appropriate departments. Maintain.

Austin, Texas Area

 Assisted staff in reception area and answered multi-phone system. Directed clients to appropriate areas of office and notified staff of arrivals. Performed faxing, copying and filing duties. Maintained client records including obtaining medical records from previous doctors, obtaining prescription authorizations and updating insurance information..

Bachelor Of Arts - Ba, Psychology, 3.7

Buisness

My primary subject of study was the general education aspect with a concentration in business.

High School Diploma

Activities and Societies: PAL, Choir, Key Club