Iris Whalen Email & Phone Number

Enthusiastic Software QA Analyst in a Corporate IT Department. My background also includes QA experience with a Software Development Company. Passionate about staging realistic test scenarios.I am a highly driven detail oriented analyst with over 20 years experience and a ‘Leave no stone unturned’ philosophy to testing applications. I am passionate about delivering high quality products. Highly experienced software professional with an extensive background in financial and insurance systems. Accomplished in testing applications using a variety of systems testing techniques. I have a comprehensive understanding of the business functions I test and the user perspective. Also skilled in business/product analysis, User Support, and technical writing.Empathy is my job. When I support users I put myself in their place and listen actively. If I have experienced the same problem myself I always tell them. I exude patience, humility and humor as I efficiently solve problems. I have extensive experience supporting front end users of complex accounting/finance products. I know how frustrating using these products can be and I genuinely want to help users have the best possible experience. When I run tests, I pretend to be a user of the product and use it exactly as they would in their job.I am passionate about health and wellness, achieving it simply makes life worth living. The ability to move easily, feel energized, avoid disease, and feel good about your physical appearance are wonderful results of a healthy lifestyle that everyone deserves. I have been fortunate - I learned this early in life. I want to help others live their best lives. Specialties: Accounts Receivable/Lockbox processing, Accounts payable processing, Financial ERP Systems, Financial Reporting, Insurance applications, Investments accounting/operations

Listed skills include Investments, Securities, Pricing, Insurance, and 9 others.