Sales B2B

Arranging check-ins and check-outs.Communication guests/co-host.Coordinating cleaning service.Registering guests.

Translation Dutch/English of projects in following areas: business / financial, IT, software, HR, tourism and general. Translation of product sheets, manuals, brochures, surveys, bank statements, invoices, etc. Performing web checks in cooperation with IT (check lay-out, spelling, line breaks, animations) on different devices.

Apoyo de control y llevanza del archivo físico y online de expedientes (Infolex). Control de poderes y escrituras. Inscripción en el registro de propiedad. Cambiar titularidad de suministros de agua, electricidad, IBI, etc. Gestión y tramites con Entidades Publicas (catastro, hacienda, ministerios). Gestionar el NIE. Ejecución de tareas administrativas de los letrados. Control y pagas de notaria. Atención telefónica de las llamadas entrantes. Realizar labores de recepción y atención a clientes.

Maintaining policies and HR procedures.Participate in an HR project about implementation of competence management and reforming the competence profiles and job descriptions.HR administration and support across a wide range of tasks including payroll, time management, holiday/absence management, insurances.Preparing contracts for employees. Introducing and guidance of new hires: welcoming them into the department and explaining the organization policies, procedures and benefits.Fill out requested legal forms (for example C4 determination, C131A for part-time workers, information form for social health care etc.)Handling employees concerns around work interruption, maternal leave, etc.Prevention advisor level 1 (intern): - Record incidents and accidents and produce statistics for managers- Collaborate with the external OHS unit within the framework of periodic medical visits- Participate in the delivery of the global and annual prevention plan

Receive and input of reservations, inform the clients about the prices and the availability of rooms through e-mail and phone. Check-in, enter personal data in the system. Receive and deal with questions and request from guests. Check-out. Cashflow.Provide tourist information in English, Spanish, Dutch and French

Providing HR support to a Belgian costumer (in chemical sector)Performing payroll and calculation in SAP.Maintain, control and update personnel information and payroll data of clients.Produce regular and on demand payroll reports and statistical information.Respond to and solve personnel administration, time management and payroll cases or issues coming directly from the client.Advise and inform clients about implementation and use of employment law and help them to find solutions for administrative, payroll related and legal issues.SAP and HRW: check Master Data / check processing / create requests for system changes and make test evidence for IT / create work instructions on various topics

Administration of social documents

Research project and thesis financed by the European Social Fund (ESF) studying the methods and procedures that can be used to measure the competence and capabilities of people with a basic level of education. I made 2 visits to Bratislava to give presentations of our research. Throughout this period I worked as a job coach gaining practical experience of screening and guiding employees working in the cleaning sector.