Iris Arroyo Rios Email & Phone Number

Cuernavaca, Mor., Mx

I lead the development and implementation of the Credentialing product, which enables healthcare providers to manage their credentials and stay up-to-date with regulatory requirements. I implement effective go-to-market strategies and work closely with design and development teams to ensure a smooth user experience and a robust, scalable solution.

Querétaro, Mexico

Responsible for increasing the capabilities of the Credentialing product, assuring delivery features that fulfill business necessities.Effective coordination with the Product VP to manage the backlog and roadmap that fits with the business objectives.Responsible for automating the credentialing process that allows health care admins to reduce the paperwork and accomplish health care compliance.

Querétaro Y Alrededores, México

Understand and describe processes within the business domain.Performs in-depth analysis to deliver an outcome.Validate and prioritize requirements using research and customer insight to underpin the data input into the Business Case.Produce clear, high-quality documentation for cross-functional teamsSupport the delivery production line ensuring that deliverables meet business requirements and are fit for purpose to release to customers.Assist with customer functional questions and support.Conduct user application training.Collaborate with UX team on user experience design.Assist with design reviews with internal and customer groups.

Bernardo Quintana

Market analysis and segmentation of potential customers.Development of advertising campaigns in digital media.Credit management sales and administration.Advice on housing products focused on the needs of theClient.

Querétaro Area, Mexico

Identified business opportunities through audit analysis, sales, and prescriptions.Drove innovation by supporting the business on key strategic initiatives to build long-term customer trust.Advised doctors of assigned products.Accomplished marketing strategies.Quota coverage accomplished.Managed the designated budget.

Analyzed large amounts of data to provide detailed and robust reporting to support locations and lines of business. Designed pharmacist market trend reports.Collaborated with the commercial area for the redesign of geographic sales areas.Provided Supporting for Management and analysis of performance indicators.Leaded SalesForce Training.Conducted the definition of Sales Objectives.

Identified needs and provided technological solutions tobusiness processes.Produced clear, high-quality documentation for cross-functional teams Performed Project management.Assured the Product Quality through the execution ofTests.Coordinated tenders for technology providers.

Identified needs and provided technological solutions tobusiness processes.Produced clear, high-quality documentation for cross-functional teamsPerformed Project management.Assured the Product Quality through the execution ofTests.Coordinated tenders for technology providers.

Established KPI monitoring compliance.Managed incidents and requirements reported to the CallCenter.Directed and administered service for the company employees.Implemented strategy to improve customer service.Management of inventory equipment assigned to users.Monitored preventive visits to users.Presented reports of the services provided.Provided management training.

Management and solution of incidents reported by users.Induction to new colleagues and/or external staff.Preventive and corrective maintenance to hardware and software. Monitoring of computer equipment warranty. Management Inventory.

Ingeniería En Sistemas Computacionales

Administración De Proyectos