I create new processes and procedures for increased efficiency and better organization. In order to do so, I create and update company documents, such as reference guides, manuals, and forms. I also aid the CEO in researching new business ventures and expansions and contacting landlords for new locations. Furthermore, I create business plans, presentations, and brochures to be used in these new business ventures and expansions.

I provided operational support to about 50 retail stores, field managers, and district managers. Not only did I counsel, coach, and train managers, I also made sure that the correct people were reaching out to resolve issues in a timely manner. My work consisted of monitoring, providing additional support as needed, sending out company directives, and generating sales reports. In summary, I am a communicator and liaison between our HQ office and managers.

I provided technical support to our clients by troubleshooting and resolving hardware, software, and network issues. I also worked on website development projects by leading and managing the project, communicating with the client and lead programmer, performing regular content updates, and making adjustments to the existing code. I even had to learn Adobe Photoshop and Illustrator to make new banners and designs. As a small company, my job had helped me to constantly be flexible and creative, as well as continue to learn new skills. The best part about this position is that it has helped me to discover a passion for front-end development.

Oversaw and managed design projects, such as product packaging, catalogs, and promotional posters and calendars. Planned, organized, and produced product photo shoots to showcase new products. Planned company events. Prepared and sent customer and vendor gifts. Assisted managers with any special projects.

Designed and prepared signs to inform customers of the products' promotional prices. Priced new products and input them into the inventory system. Made and translated signs to instruct or provide information to employees. Designed and prepared special signs when needed.

Taught a wide variety of subjects to students ranging from 5 years to 25 years of age. Prepared personal lesson plans and study guides to help students improve their understanding of certain subjects.

Prepared and translated product pitch presentations. Created and translated official documents, such as contracts and manuals. Managed company website and email accounts. Assisted all executive officers with any special projects or presentations.