Iris Brown

Iris Brown Email and Phone Number

Business Consultant
Iris Brown's Location
Greater Richmond Region, United States
Iris Brown's Contact Details
About Iris Brown

Background reflects SUCCESSFUL experience in professional B2B Sales, Marketing,Advertising, Merchant Processing and Payroll sales environments with strong consultative presentation skills while emphasizing on productivity and profitability while consistently exceeding quota. Highly focused; able to consistently surpass sales objectives through effective account management and commitment to customer satisfaction within multimillion-dollar organizations. Build lasting business relationships through performance and credibility. Develop positive rapport with people at all levels of responsibility. Excellent written, verbal and interpersonal skills. Work well as individual producer or team member in the achievement of sales objectives. High aptitude for acquisition of new product sales and marketing technologies. Maximized revenue potential through sound sales and management acumen. Proven success in managing customer service initiatives, which increased customer retention levels and customer satisfaction levels within highly competitive markets Self-motivated professional with a reputation for reliability, hard work, consistency, profitability, efficiency and effectiveness to maintain existing relationships.

Iris Brown's Current Company Details

Business Consultant
Iris Brown Work Experience Details
  • Labcorp
    Financial Analyst
    Labcorp Jan 2023 - Sep 2023
    Burlington, North Carolina, United States
  • Heartland
    Relationship Manager
    Heartland Dec 2019 - Mar 2020
    Richmond, Virginia, United States
    Responsible for developing and maintaining client relationships for the sale of HPS products and services, including facilitating face to face interaction with customers and traveling within a defined geographic territory. Maintain extensive pipeline through cold calling to ensure reoccurring new revenue to meet monthly quota.
  • Bank Of America Merchant Services
    Assistant Vice President
    Bank Of America Merchant Services Dec 2014 - May 2017
    Develop new merchant processing relationships while introducing technology solutions through financial center referrals. Maintains a strong pipeline for new revenue growth ensuring monthly goals are met in assigned market.
  • Heartland Payment Systems
    Relationship Manager
    Heartland Payment Systems Jan 2012 - 2014
    Richmond, Virginia Area
    Responsible for developing and maintaining client relationships for the sale of HPS products and services, including facilitating face to face interaction with customers and traveling within a defined geographic territory. Maintain extensive pipeline through cold calling to ensure reoccurring new revenue to meet monthly quota. Heartland is the 5th largest credit card processor in the United States and the 9th largest worldwide!
  • Bank Of America Merchant Services
    Assistant Vice President
    Bank Of America Merchant Services Apr 2010 - Jan 2012
    Developed new merchant processing relationships through prospecting and cold calling potential clients through external sources such as association relationships, centers of influence and vendor relationships. Maintained a strong pipeline for new revenue growth ensuring monthly goals were met in assigned market. Consistently exceeded company’s expectation in revenue. Assisted market banking centers in attaining record high in merchant services.
  • Curves For Women
    Owner
    Curves For Women Jan 2008 - Dec 2009
    Owned & managed 30 minute workout facility for women.
  • Idearc Media
    District Sales Manager
    Idearc Media Aug 2006 - Jan 2008
    Managed & provided on-going training to a staff consisting of 7 to 10 advertising consultants ensuring all deadlines and quotes were met.
  • Idearc Media
    Strategic Sales Trainer
    Idearc Media Aug 2005 - Aug 2006
    Provided initial sales training to new hires as well as existing marketing consultants to sell yellow page advertising, internet advertising and direct mail.
  • Verizon Information Services/Idearc Media
    Marketing Consultant
    Verizon Information Services/Idearc Media Jan 2001 - Aug 2005
    Provided marketing consultation for medium to large size businesses introducing advertising strategies while proving value. Practiced excellent time management ensuring multiplle daily assignments and goals were met. Consistently ranked in the top 10% company wide.
  • Broadstreet Communications
    Customer Care Consultant
    Broadstreet Communications Jun 2001 - Dec 2001
    Provided technical support and training to sales teams to assist in qualifying customers ensuring efficient and effective VoIP service. Managed accounts during installation and thereafter. Worked closely with Sales Groupto effectively emplement service in a timely manner requested by customers. Scheduled technicians for all installs and repairs to ensure quality customer satisfaction. Proactively followed up wth customers to monitor service performance.
  • Verizon Business
    Business Consultant
    Verizon Business Nov 2000 - Jun 2001
    Evaluated the needs of small to medium size businesses to effectively set up dial tone lines. Utilized various systems such as ExpressTrack, SOACS & BOSS. Provisioned orders for accuracy, verifying switch (5ESS, 4ESS & Seimens) capabilities. Troubleshoot line features per customers request; determine if a technician is required at the premise.
  • Alltel Wireless
    Customer Care Liaison
    Alltel Wireless Aug 2000 - Nov 2000
    Richmond, Virginia Area
    Supported the Business sales team and CLEC customers to insure quality service. Coordinated the conversion for local dial tone, long distance and internet services.
  • Mci
    Implementation Engineer/Team Lead
    Mci Aug 1998 - Aug 2000
    Coordinated the activation of new and existing local telephone service. Worked closely with Provisioning and Translations guaranteeing efficient quality service. Acted as a liaison between the Local Exchange Carrier and MCI Worldcom. Trained and directed a staff of up to 11 members setting up and validating new commercial accounts to ensure optimal customer satisfaction.
  • Bti Telecommunications
    Field Support Specialist
    Bti Telecommunications Sep 1996 - Jan 1998
    Maintained existing accounts while opening new business for long distance telephone service in the Greater Richmond area. Consistently placed in top 10 of over 150 sales representatives.
  • Signet Bank
    Telebank Service Manager
    Signet Bank Sep 1995 - Sep 1996
    Directed and assisted a staff of 20 in resolving a high-volume of customer inquiries over the telephone. Trained employees on products to ensure quality service is provided.

Iris Brown Skills

Advertising New Business Development Online Marketing Customer Relations Account Management Coaching Sales Management Marketing Strategy Customer Service Team Leadership Salesforce.com Customer Satisfaction B2b Cold Calling Negotiation Microsoft Office Direct Sales Contract Negotiation Social Media Budgeting Problem Solving Sales Support Powerpoint Outlook Sales Team Building Credit Sales Operations Training Management Leadership Marketing Time Management Customer Retention Merchant Services Banking Sales Process Selling Online Advertising Business Development Sales Presentations Lead Generation Payment Card Processing Customer Relationship Management

Iris Brown Education Details

Frequently Asked Questions about Iris Brown

What is Iris Brown's role at the current company?

Iris Brown's current role is Business Consultant.

What is Iris Brown's email address?

Iris Brown's email address is iy****@****aol.com

What is Iris Brown's direct phone number?

Iris Brown's direct phone number is +180481*****

What schools did Iris Brown attend?

Iris Brown attended Virginia Commonwealth University - School Of Business, Cumberland High School.

What skills is Iris Brown known for?

Iris Brown has skills like Advertising, New Business Development, Online Marketing, Customer Relations, Account Management, Coaching, Sales Management, Marketing Strategy, Customer Service, Team Leadership, Salesforce.com, Customer Satisfaction.

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