Iris Ebert Email & Phone Number

New York, New York, United States

New York, New York, United States

Gorgias provides an integrated helpdesk for e-commerce brands, making it easy to deliver personalized support and automation across multiple channels. Connect all your business and social apps, and turn customer support into a revenue generating activity!We currently serve over 8,000 businesses including Timbuk2, Steve Madden and MVMT.

- Offered multidisciplinary design services including branding, communications design, web design and UX/UI design for a variety of businesses, entrepreneurs, and organizations. - Provided photography services including professional portraits, event coverage, and documentary-style photography and video production for non-profit organizations.

New York, New York, United States

- Works with product manager to compose and iterate screens and flows for the flagship social recommendation mobile app launching this fall.- Collaborates with visual designer to build web-based user and administrator portals to complement mobile experience, upload content and connect third party applications (Netflix).

New York, New York, United States

- Collaborates directly with the startup’s CEO and Head of Engineering as lead and solo designer to ship v1 of Cortina, a desktop Saas platform that allows brands to build their own eCommerce marketplaces.- Developed branding and Material-UI design system in Figma, and continues to manage and expand product design patterns.- Reduces complex problems.

- Supported design and production of interactive book fair web guides using Google Sites for virtual book fairs and safe in-person fairs.- Designed, produced and tested over 24 marketing emails for schools and parents across the US in collaboration with digital marketing & sales.- Designed high-level presentations, Google ads & social graphics.

- Established logo and branding style guide for digital marketing agency. Led the website redesign to grow business beyond its current referral network and increase inbound lead generation.- Conducted competitive analysis and user interviews to inform the design of low-fidelity prototypes in Adobe XD.- Conducted remote usability testing to iterate and.

- Optimized the organization’s website through improving user flows and seamlessly integrating a fundraising platform to improve the visitor and donor experience.- Conducted 1-on-1 interviews with staff, board members and supporters to inform and establish the organization’s first communications strategy.- Wrote and designed over 15 email newsletters and.

Barcelona, Catalonia, Spain

- Led the website redesign for the Global Alliance for Urban Crises, a community of practice of over 97 entities, focused on responding to humanitarian crises in urban settings.- Conducted interviews with key stakeholders, developed sitemap, wireframes, and delivered high-fidelity mockups to developer to build the new site: urbancrises.org.- Oversaw two.

New York, New York, United States

- Collaborated regularly with the intranet design steering group and IT as the organization built and transitioned to a new internal intranet for over 4,000 staff.- Designed the department's internal intranet site, improving visibility and access to information and resources for staff located across 15 countries.- Designed over 26 email newsletters shared.

Barcelona, Catalonia, Spain

- Designed brochures, roll-ups, and social graphics for Barcelona Resilience Week 2016, a conference which hosted 372 participants, 101 speakers, and representatives from 41 cities.- Conducted over a dozen interviews throughout the event and produced 4 short social videos.

Boulder, Colorado, United States

- Learned the end-to-end production process, coordinating with clients, external vendors and in-house designers and developers to build and launch digital campaigns, interactive websites, banner ads, and social content.- Worked on major client accounts including Domino’s Pizza, Infiniti, and Fruit of the Loom.

Bachelor Of Science (Bs), Bachelor Of Arts (Ba), Sociology, Broadcast Production, Certificate In Technology And Media Art: Design

Electronic Media Study Abroad Program