Provides quality 1:1 home care services specifically designed for the elderly and physically disabled to enhance their quality of life and promote independence.-Commended for chart accuracy and consistent delivery of empathetic care. Maintains records of consumer care, condition, progress, and emergent problems in order to report and discuss observations with the nursing staff.

Promotes choice, control and dignity for our care recipients and empowers them to make decisions about their own lives, live with dignity and make ongoing choices while controlling their home care services. -Trains incoming staff to assess patient conditions, determine appropriate care levels and ensure proper implementation of individualized care plans.-Grew customer satisfaction by 30% as a direct result of developing and implementing an efficient customer service process that allows each member of our team to utilize their strengths and communication styles; increasing the amount of personal and caring experiences.

Delivered direct care services to 12-15 clients each shift, in an 800 bed impatient facility acting as an educational, emotional and psychological support to patients, friends, and families. -Recognized as dependable and flexible in the handling of difficult clients and emergent situations; minimized distractions and safety concerns in the unit by more than 25%.