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Iris Garcia is listed as Community Manager @ Creative Flow School | Customer Success Manager | Business Analyst at Creative Flow School, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Iris Garcia.
Iris Garcia previously worked as Community Manager at Creative Flow School and Customer Success Manager at Varsity Tutors, A Nerdy Company. Iris Garcia holds Master Of Education, Special Education from San Jose State University.
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As a dynamic leader at Creative Flow School, I specialize in building vibrant, engaged communities and driving educational innovation. My tenure as a Customer Success Manager at Varsity Tutors sharpened my ability to forge meaningful relationships, ensuring every interaction is purpose-driven and aligned with our mission to revolutionize learning experiences.My passion for education is evident in strategic initiatives that have consistently achieved an 85% service adoption rate and over 80% account renewals. These results showcase my talent for empowering educators and students alike, while my expertise in customer onboarding and management allows me to deliver customized solutions that resonate deeply with a diverse client base. I thrive on transforming challenges into opportunities, always striving to exceed expectations and make a lasting impact in the world of education.
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United States
-eLearning + Activations: Organized and coordinated virtual and live events, managing event budgets and logistics to ensure seamless execution and participant engagement.-Peer Training Support: Recruited, oriented, and trained peer partners, enhancing community partnerships and driving grassroots marketing efforts. Increased social media engagement by 70%.
Remote
- Spearheaded onboarding and training for new school districts, achieving comprehensive service adoption with an 85% effectiveness in monitoring student attendance and academic progress.- Fostered strong customer relationships and collaborated with the sales team to align service delivery with client needs, driving over 80% account renewals and enhancing.
- Converted 85% of a large volume pipeline to qualified leads for primary account executives- Support Account Management in addressing school needs/asks through facilitating calls- Assisted in identifying areas of improvement in lead lists with team members by creating scripts - Initiate conversations with school and district administrators via phone and.
- A caseload manager that used research based practices to support a diverse group of learners by building relationships with students, families, and team members to meet student education goals. - Job training preparation and mentor for a caseload of 13 students - Plan, execute, manage, and facilitate trainings with a goal of optimal engagement by 85% for.
San Jose
- Consult and maintain open communication with all personnel to identify the needs of students- Supervise para educators and provide on site training for best practice- Conduct and review performance evaluations- Record and file assessment reports
- Collaborated with parents, school personnel, and community stakeholders to resolve concerns and requests- Managed a team of employees to ensure best practice while conducting evaluations based on job performance- Facilitated professional development training's presenting federal and state-wide policies, research based interventions, and assessment.
San Jose
- Organized and scheduled meetings, outings, and community outreach- Designed and implemented filing systems of assessment reports, worksheets, and financial budgets- Answered phone calls, responded to emails, and greeted incoming visitors- Updated employee records and job assignments
San Jose
- First point of contact for clients; answer and direct phone calls; resolve questions and concerns- Organize and schedule appointments- Process and submit sensitive information, invoices, and expense reports-Scan and store client information, printing, faxing and mailing
Activities and Societies: Lamda Sigma Gamma
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Iris Garcia works for Creative Flow School.
Iris Garcia is listed as Community Manager @ Creative Flow School | Customer Success Manager | Business Analyst at Creative Flow School.
Iris Garcia is based in Charlotte, North Carolina, United States while working with Creative Flow School.
Iris Garcia has worked for Creative Flow School, Varsity Tutors, A Nerdy Company, Teachers Pay Teachers, Campbell Union High School District, and Fremont Union High School District.
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Iris Garcia holds Master Of Education, Special Education from San Jose State University.
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