• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.• Sets up interviews between candidates and hiring managers.• Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

• Trained students who will take IELTS/TOFEL in the future.• Helped students build confidence and become fluent in English.• Helped students improve language and encourage them to speak freely.• Helped students with pronunciation and expanding vocabulary.

• Processed account payments, organizing payment arrangements• Provided resolution for customer satisfaction• Explanation of billing information on statements• Cancelation and reinstatement of accounts• Basic troubleshooting• Basic sales as part of resolution

• Processed payments on accounts• Edited/made corrections on accounts• Explanation of billing details on statements• Helped customers understand their policy• Cancelation and reinstatement of accounts