Michael O'Neill Email & Phone Number

Nashville, Tn, Us

Charleston, Sc, Us

• Dramatically reduced infrastructure costs while improving application performance across the stack (up to 33% faster page load times) by reviewing and improving cluster and scaling configurations. This also lead to more consistent and predictable performance.• Reduced weekly alerts (without just turning them off). Reduced alert-fatigue and after hour pages, improved our monitoring and observability, and put the team in a better position to take action on the alerts we did receive.• Replaced a multi-step workflow that had to be repeated every 60 to 90 days for each customer with a single-step, one-time per customer workflow by changing our certificate provisioning process. Saved customers and coworkers time and improved reliability.• Reworked deployment pipelines to drastically reduce engineer involvement when launching new customer sites, reducing time to complete, tedium, and the chance for human error. Automated tasks that were being left undone.• Replaced hand-rolled resources with modular infrastructure as code, enabling automation and a review process for such changes.

Charleston, Sc, Us

• Empowered sprint teams to own more of their infrastructure and deployment processes through a DevOps mindset.• Automated away the boring and tedious parts of people's work to give them back time in their day.• Enabled more seamless and invisible maintenance, allowing us to make core infrastructure or system changes to our platform in the middle of the day instead of the middle of the night. For example, migrating a service from PHP5 to PHP7 with no downtime.• Built out CI/CD pipelines which allowed my teams to deliver value to customers in minutes rather than hours or days. This moved some teams from 2 or 3 releases per sprint to 2 or 3 releases per day and made individual features or fixes easier to isolate.• Reduced cloud expenses by right-sizing and optimizing various systems, rearchitecting data storage and communication, and leveraging Spot Instances in AWS.

• Kept systems running, secure, and stable (sometimes all at once).• Designed and implemented a framework to streamline tasks frequently performed by the SRE team. Developed a module to manage user accounts using this framework.• Assisted in the planning and development of tools for a major AWS migration. Used CloudFormation to prepare code repositories, build pipelines, Elastic Map-Reduce clusters, and more.• Programmatically identified allocated but unutilized cloud resources to eliminate, resulting in substantial cost reductions.

Asheville, Nc, Us

Overhauled developer workflow, transitioning the team from a monolithic Subversion repository to a more modular collection of Git repositories. Introduced branching and release management strategies to accompany the transition. Added features to improve the ease of use of our platform. Contributed to custom internal tools to automate common developer tasks. In short, I made it nicer to work on or with our product for both customers and the development team.

Contributed directly to the design, development, and integration of software products for both internal use (by the engineering staff) and enhancing product offerings to customers. Required strong analytical skills and knowledge of UNIX/Linux, web technologies, virtualization, storage, applications, and databases.

Conway, Sc, Us

Developed PHP/MySQL systems for web applications. Maintained existing systems and pages. Developed and updated both frontend and backend systems.

Clemson, Sc, Us

Performed maintenance and troubleshooting for both library and student computing resources: servers, laptops, desktops, printers, Windows XP to Windows 7, OSX, various Linux distributions.

Moncks Corner, Sc, Us

Designed and implemented a front-end for the Outage Management System. Provided the final tier of technical support for users and servers. Maintained and replaced computing resources as needed.

Bachelor Of Science (B.S.), Computer Science

Computer Science

Computer Science