* Led a team of 45 operators and 5 process engineers with a primary focus on process improvement and product quality, while monitoring key performance indicators related to Quality and Processability* Managed technical services for customers, ensuring their satisfaction and compliance with quality requirements* Ensured compliance with ISO 9001 and 14001 standardsKey Achievements* Successfully initiated the launch of a recycled product, achieving GRS certification* Awarded… Show more * Led a team of 45 operators and 5 process engineers with a primary focus on process improvement and product quality, while monitoring key performance indicators related to Quality and Processability* Managed technical services for customers, ensuring their satisfaction and compliance with quality requirements* Ensured compliance with ISO 9001 and 14001 standardsKey Achievements* Successfully initiated the launch of a recycled product, achieving GRS certification* Awarded the Alpek Innovation Award in 2022 for the Recycled PET yarn project.* Achieved a 20% reduction in defects per ton Show less

* Provided national and international technical support for customers' quality* Designed and executed quality improvement plans centered around customer satisfaction, applying methodologies such as 8D, FMEA, and Control Plans* As an Automotive Process Engineer, I coordinated laboratories and moninored process performanceKey Achievements:* Reduced customer claims by 30%.* Effectively reduced defects per ton by 10% in the automotive product line

* Provided national and international technical services, conducting customer visits to identify areas for improvement and translating them into actionable improvement plansKey AchievementsReduced customer claims by 20%.

* Monitored trends and controlled variables and properties of finished products* Conducted process capability studies (Cpk) to identify opportunities for improvement* Supervised Process Operator personnel, establishing work responsibilities and promoting safetyKey Achievements:* Reduced quality-related customer claims in the automotive sector by 30%.* Optimized the automotive product release criteria to prevent potential failure risks* Led the conversion of the Manual… Show more * Monitored trends and controlled variables and properties of finished products* Conducted process capability studies (Cpk) to identify opportunities for improvement* Supervised Process Operator personnel, establishing work responsibilities and promoting safetyKey Achievements:* Reduced quality-related customer claims in the automotive sector by 30%.* Optimized the automotive product release criteria to prevent potential failure risks* Led the conversion of the Manual Conditions Sheets system to an electronic system Show less

* Conducted process capability evaluations (Cpk) for properties provided by raw material suppliers, identifying areas for improvement.* Managed specifications and sampling programs.