Iris Wong Email & Phone Number

Rueil Malmaison, Paris, FR

Rueil Malmaison, Paris, FR

• Managed range of medium voltage switchgear products with primary focus on driving sales growth and margin improvement through pricing, cost reviews, and new offer launches.
• Established product strategy by defining roadmap and analyzing data to validate business assumptions to better budget and prioritize engineering projects.
• Conducted voice of customer workshops to validate go-to-market strategies.
• Created external marketing and internal training content for Sales and Services to communicate the value proposition and strategic application of new offer launches to win in the market.
• Identified product quality issues, analyzed root cause, and coordinated plans to implement corrective actions and communication to customer.
• Collaborated with cross-functional teams (R&D, sales, manufacturing, global supply chain, finance, marketing) to drive projects to completion.

Rueil Malmaison, Paris, FR

• Developed and managed business relationships and sales opportunities with general contractors, owners/developers, and consultants.
• Identified and qualified new sales opportunities with ability to grow and maintain sales pipeline.
• Worked strategically within matrixed organization with internal stakeholders to provide solutions to customers.
• Prepared sales quotations and proposals.

Rueil Malmaison, Paris, FR

• Assisted and enabled Outside Service Sales teamo Estimated project costs by analyzing labor and material requirements per bid documentso Conducted customer site walks to verify bid drawings and specificationso.
• Prepared technical proposals to identify and clarify opportunities and needso Defined work scope, clarifications, and exclusionso Created proposal templates to increase efficiency of producing proposals for the team
• Conducted review and turnover meetingso Led reviews with Operations and Engineering to verify accurate estimates
• Managed the Technician Incentive Program o Collaborated with technicians to estimate material and labor for recommended repairso Exceeded 2018 sales quota by 21% from 2017o Generated proposals for customers to create.

• One of 20 professionals within the program in the U.S. Oil & Gas industry. The EEDP is a three year rotational program designed to accelerate technical development through intensive training and business-critical.
• Offered immediate support to customers by performing root cause analysis, developing actions plans, and implementing solutions resulting in $4-7M cost avoidance or 150 hours reduced down time.
• Improved customer relations and achieved highest customer satisfaction ranking by providing progress updates on top priority and safety critical issues.
• Analyzed annular blowout preventer product performance data to identify and implement design improvements resulting in 40% reduced customer assembly and maintenance time.
• Led team of drafters and analysts to design the riser handling tool as part of Project 20K™ riser system by developing/modeling concepts and performing FEA to achieve >90% on time delivery on engineering.
• Managed $2.5M project plan for riser handling tool through entire design phase including budget and costs, resource requirements, and timeline schedule.

Austin, TX, US

• Served on research team of graduate students and PhD scientists specializing in polymer nanocomposites and multifunctional materials for extreme environments such as solid rocket motor insulation, nozzle ablatives, and.
• Performed ablative research on polymer nanocomposites using testing equipment including electron scanning microscope (Model Quanta 650 FEG), thermogravimetric analysis (TGA), micro scale combustion calorimetry (MCC).
• Led laboratory studies to evaluate the effect of halloysite nanotubes dispersed in phenolic resin on ablative properties resulting in leading-edge prototypes to improve solid rocket motor insulation.
• Maintained quality standards in managing chemical and material inventory by safely disposing of waste and accurately calibrating laboratory equipment.

• Prepared design verification packages for subsea tree production orders by performing pressure vessel and stress design calculations per industry specification.
• Configured, reviewed, and maintained bill of materials, part specifications, and material selection of multi-assembly components to meet customer sales order requirements.
• Achieved 100% on time delivery execution and 95% first time yield on orders, exceeding company’s target of 95% and 90%, respectively.

Houston, Texas, US

Master Of Science (M.S.), Mechanical Engineering

Bachelor Of Science (B.S.), Mechanical Engineering