Iris Song Email & Phone Number

Barrington, Il, Us

United States

• Processes customer orders and inquiries via phone, email communication to foster quality service delivery.• Promotes new products and services to existing customers, contributing to revenue growth.• Delivers customer service to retain existing customers and attract future customers.• Quotes prices, generates backorder reports, and manage detailed records of purchase orders for outside sales rep.• Handles customer inquiries and high volume calls to solve billing, return and exchange.• Determines customer needs and interests to recommend products to the customers.• Builds a client list and strengthens customer relationships through consistent communication via phone and internet.• Collaborates with teams to facilitate swift resolution of escalated issues.• Contributes to team objectives in a fast-paced environment.

• Successfully guided home buyers and sellers through the sale and purchase of properties• Established and maintained a positive flow of communication with other agents, buyers and sellers, mortgage officers, title personnel and attorneys involved in the home buying and selling process• Compared properties of similar value that recently sold to determine competitive market prices • Analyzed market conditions to help clients make informed decisions about the buying, selling and renting of Real Estate properties